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05-20-2023 02:31 PM
Can anyone describe the legalities of when Bell is considered to have an "easement" to install a buried fibre cable?
I'm asking because a Bell contractor came to my property to install fibre cable to replace a temporary cable and was of the opinion that Bell had and "easement" and the contractor didn't need the permission of my neighbors to bury a cable in their back yards. Note that the original neighborhood underground fibre installation is in front of the houses near the street, where one would expect it - not in anyone's backyard. The whole thing was very suspect, and ultimately the contractor left without installing the permanent cable. I would like to understand this better before they return for their next attempt to resolve the temporary cable issue.
Thanks
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04-04-2025 04:04 PM - last edited on 04-04-2025 04:06 PM by BellPatricia
Today, Bell's technician came and knocked on the door asking if they can run a cable across my backyard for neighbor's fiber installation. I ask the technician to go and check if that's doable, as the backyard has a pool and stone floor around it, there is barely any place they can use to run the cable. The technician later left without doing anything.
We actually just moved in the house last week, now when I pulled out the deed survey, and it clear shows the easement (servitude) is only on the left side of the house, not the backyard. So I am assuming, legally Bell can't run that cable through my backyard anyway?
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04-04-2025 06:38 PM - edited 04-04-2025 06:45 PM
Good Day & Welcome to the Bell Community Forum
Legal issues such as this are not available on the Bell Community Forum.
Bell would not run a cable on your property without an easement and / or your permission to lay down a cable to restore service.
In most cases, if there is no easement, a good neighbour would provide this permission on a temporary basis to install / restore a neighbour's service.
In all cases, safety issues must be taken into consideration & adhered to when providing a temporary service such as this. E.g. Slips, trips, falls swimming pools, etc.
Take care.
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08-30-2025 08:58 PM - last edited on 09-02-2025 09:29 AM by BellPatricia
I just came to my cottage and noticed a black cable coming out of the water onto my property and it is tied to a tree. It had a Bell tag on it so I called Bell and they said its for Fiber Optics. I told them I do not have a Bell account for this property nor did I order this. They said its if I want this in the future and they also said there will be a box on my property as the work is not finished since it's just tied to a tree.
Firstly- can Bell just put this on my property without my consent?
Second - how do I find out where this Bell box is going to be located on my property and if they plan to extend the line further away from the water?
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08-31-2025 06:47 AM - last edited on 09-02-2025 09:29 AM by BellPatricia
Thank you. All very good questions. A Bell contractor has just brought fibre service to you cottage. Bell usually requests permission to enter property, but in the case of crossing water, the rules may be different. There may be easements (a federal easement so far beyond the high water mark, for example) to allow Bell to bring fibre to your property. You can only find that out through a title search or checking with a lawyer or perhaps checking with your local cottager's association, if you have one.
At some point, Bell will likely contact you by mail or by leaving information at your cottage on how to connect with Bell fibre.
Complete fibre installations may have a small box on the outside of your cottage, perhaps 6" x 6". This is usually installed on the hydro meter stack. The fibre line itself is usually buried, although a cottage on rocks may be different.
Bell will do nothing more until you decide order fibre. You are under no obligation to have Bell's fibre, at all. The choice is absolutely and always yours. If the fibre coil is visually offensive, hide it behind a bush. Just don't remove it or try to cut it.
I hope this is helpful.
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08-31-2025 06:59 AM - last edited on 09-02-2025 09:30 AM by BellPatricia
Good Day & Welcome to the Bell Community Forum.
This is a peer-to-peer website. As such, we do not have access to these details. I would suggest that you contact Bell Customer Service during normal business hours and request to speak to a manager. They are better suited in answering your questions and or redirecting you to the proper Bell department.
In the interim a Bell moderator may send you a private message so they can gather some details. Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message
Please call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.
Take care.
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