5G plan but only LTE is available on iPhone 11 Pro

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pupurinxx1
Contributor

‎12-17-2023 10:08 PM - last edited on ‎12-18-2023 08:38 AM by

My rate plan is a 5G plan, but only LTE is available. 

Even though I live in a 5G area, only LTE is available.

What should I do? I have an iPhone 11pro , and when I went into settings and tried to change the Voice & Data section, there were only LTE and 3G settings.

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dks
Community All-Star
Community All-Star

‎12-18-2023 04:42 AM

The iPhone 11Pro is not 5G capable. It only has up to LTE. Your only option is to upgrade your phone. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Gucci
Contributor

‎12-27-2023 10:16 PM

Need iPhone 12 and up 

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dks
Community All-Star
Community All-Star

‎12-18-2023 04:42 AM

The iPhone 11Pro is not 5G capable. It only has up to LTE. Your only option is to upgrade your phone. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Gucci
Contributor

‎12-27-2023 10:16 PM

Need iPhone 12 and up