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08-09-2023 10:41 PM - last edited on 08-17-2023 07:54 AM by BellDRock
I live just about two km’s from the bell cell phone tower an right now I’m getting two bars on my phone but I should be getting all four bars on my cell phone and this tower is located in Wikwemikong Ontario so if anybody can answer my question as to why this happening I think I’m not the only one that this is happening so can you please answer my question please an thank you
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08-12-2023 09:22 AM
Hi there, @RussellTrudeau. Welcome to the Bell Community.
For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?
Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Have you tried changing the network settings in your phone?
- Are the issues only happening indoors at home, or outdoors as well?
- Do you know of anyone else in the area having similar issues?
- Have you tried using Wi-Fi calling
where available? - What troubleshooting steps have you done so far?
- Have you gotten in touch with our technical support team to open a ticket?
You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone
helpful. We'd also recommend checking out our How To article on Troubleshooting data connectivity on your Bell Mobility phone
Looking forward to hearing back from you.
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08-12-2023 09:22 AM
Hi there, @RussellTrudeau. Welcome to the Bell Community.
For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?
Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Have you tried changing the network settings in your phone?
- Are the issues only happening indoors at home, or outdoors as well?
- Do you know of anyone else in the area having similar issues?
- Have you tried using Wi-Fi calling
where available? - What troubleshooting steps have you done so far?
- Have you gotten in touch with our technical support team to open a ticket?
You may also find our How To article Troubleshooting voice calls on your Bell Mobility phone
helpful. We'd also recommend checking out our How To article on Troubleshooting data connectivity on your Bell Mobility phone
Looking forward to hearing back from you.
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