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07-23-2024 12:50 AM
I am a student who is near the end of his contract, and wondering if I could upgrade to a newer phone but, downgrade my plan because I barely use any/all the data I pay for. Is it possible for me to upgrade my phone but lower my plan to a less expensive plan so I'm not spending 2× the amount of my rent just for my phone and a data plan which I barely use any data.
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07-23-2024 04:37 AM
Thank you for your question. You will have to speak directly with Bell about your account as this is a user to user forum and has no access to your account and billing information . You can call *611 or even visit a Bell store to discuss this in person.
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07-23-2024 06:03 AM
Good Day & Welcome to the Bell Community Forum.
The Bell Community is a place for you to ask questions, find answers and share your thoughts. This is a true peer-to-peer community space; as such we do not have access to your account on billing records.
After 24 months, your Bell SmartPay installments Agreement will be paid off; therefore, you will no longer have monthly payments for your smartphone. As of month 25, you will only be charged the cost of your monthly rate plan.
At this time, if you are eligible for a device upgrade, you can activate any new smartphone with Bell SmartPay. You will be able to pair your Bell SmartPay smartphone with the majority of Bell Mobility's Unlimited Data and Connect Everything plans.
If you require further asistance & details, please give Bell Mobility Customer Service a call at that time to discuss any changes that you wish to make. Call: 1 800 667-0123 or dial *611 from any Bell mobile device.
What is Bell SmartPay? : What is Bell SmartPay?
Take care.
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07-23-2024 04:37 AM
Thank you for your question. You will have to speak directly with Bell about your account as this is a user to user forum and has no access to your account and billing information . You can call *611 or even visit a Bell store to discuss this in person.
- Mark as New
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07-23-2024 06:03 AM
Good Day & Welcome to the Bell Community Forum.
The Bell Community is a place for you to ask questions, find answers and share your thoughts. This is a true peer-to-peer community space; as such we do not have access to your account on billing records.
After 24 months, your Bell SmartPay installments Agreement will be paid off; therefore, you will no longer have monthly payments for your smartphone. As of month 25, you will only be charged the cost of your monthly rate plan.
At this time, if you are eligible for a device upgrade, you can activate any new smartphone with Bell SmartPay. You will be able to pair your Bell SmartPay smartphone with the majority of Bell Mobility's Unlimited Data and Connect Everything plans.
If you require further asistance & details, please give Bell Mobility Customer Service a call at that time to discuss any changes that you wish to make. Call: 1 800 667-0123 or dial *611 from any Bell mobile device.
What is Bell SmartPay? : What is Bell SmartPay?
Take care.
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