Cannot open attachments.

[Joel]

Cannot open attachments. Since my plan was upgraded I now cannot view or send attachments.

[BellAntgio · Accepted solution]

Hey there @Joel, 

Welcome to the Community and thanks for your post. 

In order to receive helpful tips and tricks, more information will be needed.

• What is the make and model of your phone?
• Is it a newly acquired phone or just a plan change?
• If it was a Hardware Upgrade done online, was the order activated via My Bell and new SIM card inserted in the new phone?
• Is any other services affected (calls, text, data, etc.)?
• Did you check your rate plan on My Bell to see if any features were missing?
• Have you completed any troubleshooting?

[Wakka197 · Accepted solution]

And did you do the basic things like restart and turn phone on . That should not be happening .