GB where are they going ?

Fab66
Contributor

Hi ! I'm a new custemer, I pay for 10G every month and when I use 7G there is suppose to left me with 3G extra no ?

If not where the 3G extra is going to since I payed for it ???

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Accepted Solutions

BrayBray
Bell Employee

You pay to access up to 10 GB in a period of your bill cycle. Any unused data is lost, and your total allotted resets back to 10 for the new cycle period.

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

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BrayBray
Bell Employee

You pay to access up to 10 GB in a period of your bill cycle. Any unused data is lost, and your total allotted resets back to 10 for the new cycle period.

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

I have a prepaid plan that includes 8GB of data. If I don't use all my data for 1 month (for example I only use 4gbs of the included 8gbs) does the data rollover into the next month whereas I'd then have 12gbs for the next month? 

Thanks

No. It does not work that way. It is monthly only.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.