How to block Email-to-SMS Gateway Communications

[mczurma]

I've recently (last 3 weeks) have been inundated with SPAM subscriptions being sent to my cell #, via an email-to-SMS gateway offered by Bell (xxxxxxxxx@txt.Bell.ca).

So to be clear, these aren't text messages being sent to my cell number, someone is subscribing to distribution lists using the above email, and all communications are appearing in my SMS, NOT EMAIL.

 Is there a way to log into the @txt.bell.ca domain, to control all this crap (like in a standard email account)? Because I cannot continue blocking each message that comes in, when I'm receiving over a hundred a day, from numerous sources. 

My last option is changing my cell # for peace of mind, but I'm partial to this number, as I've had it for 15+ years.

[BellKris · Accepted solution]

Hi there, @mczurma. Thanks for reaching out, and welcome to the Bell Community.

First and foremost, any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at our Support page on Reporting security issues for more details.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

[Kyrotown]

Hi there,

I have the same issue as listed above. Can you please look into this as well?

Thanks

[BellKris]

Hi there, @Kyrotown. Thanks for reaching out, and welcome to the Bell Community.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

[TestyMcBeard]

I'm getting random spam from different emails that are coming through as texts, is there a way to disable this without waiting until Dec 31 2025?

[TestyMcBeard]

I'm getting spam messages from all over the internet, how i can disable this type of messaging?

[dks]

Thank you for your question. You do not say what type of phone you have. Some phones can allow you to report spam as junk and the sender is black listed from your phone. Bell is removing the text to email function by the end of the year, as well. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

To block email-to-SMS communications, you need to block the specific email addresses sending you these messages. There isn't a single setting to globally block all email-to-SMS, but you can block individual email addresses in your messaging app.

Bell, like other Canadian carriers, is eliminating this service. This service will no longer be available as of December 31, 2025. Text via email is being discontinued globally across the U.S. Canada, etc.

The email-to-text feature has become a popular method for spammers to send unwanted messages. It is difficult to trace and often bypasses traditional spam filters. There are further security issues & privacy concerns associated with routing SMS traffic through email systems, especially for businesses that handle sensitive data.

All Canadian carriers are working to reduce the number of unwanted messages and malicious content sent through their networks, and email-to-SMS gateways have been identified as a major source of this issue. 

Any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at Bell's support page on Reporting security issues

Take care.

[TestyMcBeard]

Samsung zfold 7. I can block individual messages yes, but I'm getting about 100 of these a day all from different emails. So blocking one at a time isn't helping

[TestyMcBeard]

I'm blocking and reporting about 100 to 200 texts a day. Blocking individual emails isn't helping

[TestyMcBeard]

 

[dks]

Curious. Some appear to be legitimate mailing lists. 

[TestyMcBeard]

This is what happens when someone is attempting to scam you, you get signed up for every website under the sun, and flooded with texts and emails in hopes that you miss the ones from your financial institutions letting you know someone is trying to login.

[BellKris]

Hi there, @TestyMcBeard. Thanks for reaching out.

First and foremost, any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at our Support page on Reporting security issues for more details.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

[IDude]

I'm getting random spam from different emails that are coming through as texts, is there a way to disable this without waiting until Dec 31 2025? Right now I’m filtering unknown senders which is inconvenient.