How to block Email-to-SMS Gateway Communications

mczurma
Contributor

I've recently (last 3 weeks) have been inundated with SPAM subscriptions being sent to my cell #, via an email-to-SMS gateway offered by Bell (xxxxxxxxx@txt.Bell.ca).

So to be clear, these aren't text messages being sent to my cell number, someone is subscribing to distribution lists using the above email, and all communications are appearing in my SMS, NOT EMAIL.

 Is there a way to log into the @txt.bell.ca domain, to control all this crap (like in a standard email account)? Because I cannot continue blocking each message that comes in, when I'm receiving over a hundred a day, from numerous sources. 

My last option is changing my cell # for peace of mind, but I'm partial to this number, as I've had it for 15+ years.

0 16 1,427
16 REPLIES 16

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

There is no quick fix to block email-to-SMS communications. The only way you can do so is to block the specific email addresses sending you these messages. There isn't a single setting to globally block all email-to-SMS, but you can block individual email addresses in your messaging app.

Bell, like other Canadian carriers, is eliminating this service. This service will no longer be available as of December 31, 2025. Text via email is being discontinued globally across the U.S. Canada, etc.

The email-to-text feature has become a popular method for spammers to send unwanted messages. It is difficult to trace and often bypasses traditional spam filters. There are further security issues & privacy concerns associated with routing SMS traffic through email systems, especially for businesses that handle sensitive data.

Any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at Bell's support page on Reporting security issues

I wish there was something further I could offer up to you as an immediate solution, but I cannot.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hi there, @IDude. Thanks for reaching out.

First and foremost, any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at our Support page on Reporting security issuesOpens in a new tab or window for more details.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Thanks again!