Good Day & Welcome to the Bell Community Forum.
This question cannot be answered on the Bell Community Forum. You are going to need to contact a Bell Customer Service representative or visit a Bell Store.
If you want to change your mobile phone number, for example, if you move or if you’d like a special number similar to your home number, you can do so by visiting a Bell Mobility authorized dealer. There is no sure guarantee that this can be completed.
This can not be completed on bell.ca. (If you select the blue link that I have highlighted, it will provide you with all of the Bell locations within your community.)
You can request a specific number. There’s a one-time mobile number change fee. There’s a one-time mobile number change fee of $50 for changing your mobile phone number. For a special number, the one-time mobile number change fee is also $50, which includes the special number search and the number change. The $50 mobile number change fee will appear on your monthly bill. There’s no charge to change your Prepaid phone number.
Notes:
- Only the owner, an authorized contact or a person whose name appears on the account can request a number change.
- Unfortunately, we can’t provide a recorded greeting notifying callers that the number has changed.
- If you are currently enrolled in a university or college and have a valid student ID, you are entitled to two free number changes per year.
- All fees are subject to change.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
