Not registered on Network

[Colin]

When I try and make an outgoing call it says not registered on Network. 

I am located in the Sudbury area.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

The Bell Community is a place for you to ask questions, find answers and share your thoughts. This is a true peer-to-peer community space; as such, we do not have access to your account & billing details.

I would like to help you, but I am somewhat limited as to what I can do with the information you have provided.

Can you please elaborate & explain what you mean by "my phone no longer registered on the network." 

Which mobility plan do you have? Monthly or Prepaid? Have you verified that your account is active on MyBell?

Have you contacted Bell Mobility Accounts & billing or tech support? If not, then you need to so.

Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada

Take care.

[Mobile Learner]

S23 fe not connecting to network. tried all suggestions on bell site and youtube.  sim was working on different phone

[dks]

Thanks for your question. You may have an account level issue that can’t be answered in this forum. Your options include calling Bell directly at 1-866-310-2355 or visiting a Bell store. They can access your account and may be able to diagnose your issue. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account, billing & equipment information. To better assist you, can you please elaborate on the problem you are experiencing? What do you see when you power on your device? What do you mean by: "S23 fe not connecting to network"? Are you able to make calls? Are you able to connect to a Wi-Fi network?

Did you purchase the Samsung S23 FE from Bell, or did you purchase it from another supplier or carrier? The SIM card that you are using, is it a Bell SIM or another carrier's SIM?

Please explain: "sim was working on different phone"? Have you verified your mobility account is active on MyBell?

Are you trying to transfer your Bell mobility service to your Samsung S23FE? Transfer existing Bell Mobility service

I will assume that you have restarted your device, removed & reinserted your SIM card, verified that your OS & apps are up to date. Correct?

Does there appear to be any damage to the device or SIM card?

Have you tried contacting Bell Mobility Customer Service Tech support? If not, please all: 1 800 667-0123 or dial *611 from any Bell mobile device.

Is there a nearby Bell store that you could visit?  Store Locator | Bell Canada. They will be able to check out your SIM card

Take care.

[BILLIE]

My cell has not worked all morning. EACH call all it says NOT REGISTERED ON NETWORK.

[BellAntgio]

Hey there @BILLIE , 

Welcome to the community and thanks for your post. 

A not registered on network error may be the results of many different things and it would be hard to know the cause on community. 

However, we invite you to review the accepted solution on this thread and click on the link to learn tips and tricks when faced with that type of issue. 

Let the community know if you have more questions.