UK dialing to UK with overseas add-on to my account

[AnnHemphill]

Hi.  My account has overseas calling capabilities.  Yet my + 44 numbers in the UK are saying I have not got this coverage.

[BellAntgio · Accepted solution]

Hey there @AnnHemphill , 

Welcome to the Community and thanks for your post. 

Due to certain activity, certain calling patterns have been blocked from being called from Canada. 

Currently the blocked patterns from the UK are as follows (List can change from time to time and we do not have the ability to accommodate special access to said numbers);

• 44 14 52 3X XX XX
• 44 16 42 35 66 8X
• 44 17 87 46 23 00
• 44 20 73 41 87 XX
• 44 70 07 01 XX XX
• 44 70 12 1X XX XX
• 44 70 13 10 XX XX
• 44 70 26 49 XX XX
• 44 70 33 1X XX XX
• 44 70 34 74 XX XX
• 44 70 42 2X XX XX
• 44 70 45 16 XX XX
• 44 70 45 29 XX XX
• 44 70 88 42 XX XX
• 44 70 99 4X XX XX
• 44 78 72 21 99 XX
• 44 74 06 40 XX XX
• 44 74 06 5X XX XX
• 44 74 17 XX XX XX
• 44 74 18 1X XX XX
• 44 75 37 75 XXXX
• 44 75 59 11 XX XX
• 44 75 59 12 XX XX
• 44 75 59 51 XX XX
• 44 75 59 59 XX XX
• 44 75 59 70 XX XX
• 44 75 59 76 XX XX
• 44 75 89 XX XX XX
• 44 78 72 75 XX XX
• 44 78 93 30 29 XX
• 44 78 93 33 XX XX
• 44 78 93 39 XX XX
• 44 79 37 29 XX XX
• 44 84 32 55 XX XX
• 44 84 36 70 XX XX
• 44 84 36 71 XX XX
• 44 84 40 9X XX XX
• 44 84 55 41 5X XX
• 44 84 55 53 XX XX
• 44 87 10 75 64 XX
• 44 87 10 90 71 XX
• 44 87 10 91 XX XX
• 44 87 12 19 23 XX
• 44 87 13 27 9X XX
• 44 87 13 50 XX XX
• 44 87 14 27 52 XX
• 44 87 14 58 XX XX
• 44 87 14 73 XX XX
• 44 87 14 78 91 XX
• 44 87 15 26 XX XX
• 44 87 15 29 12 XX
• 44 87 15 72 XX XX
• 44 87 16 0X XX XX
• 44 87 16 11 XX XX
• 44 87 17 05 XX XX
• 44 87 17 74 XX XX
• 44 87 17 83 03 XX
• 44 87 19 99 39 3X
• 44 87 2X XX XX XX

Let the Community know if you have more questions.

[AnnHemphill]

Then I will need to remove the add-on.  I want to be able to call +44 and 014 numbers the most.

[BellKris · Accepted solution]

Hi there, @AnnHemphill.

As the Community is a peer-to-peer support channel, we are unable to accommodate specific account requests. 

If the international calling is an additional feature to your plan that you're paying an extra charge for each month, you can log into your MyBell profile and go to My Featuresto remove it.

If it's baked into your monthly plan and isn't something you pay any additional charges for, it most likely cannot be removed on its own. In this case, you would need to change your plan. Again, you can log into MyBell to do so, going to Manage My Plan instead.

Let us know if you have any further questions.