Very poor signal coverage in Carleton Place, ON

AgnosticEagle
Contributor

Hello,

Just moved over my mobile service plan from Rogers and I’m finding that since switching, my data coverage has been very bad. I live in Carleton place, Ontario and am only getting one bar of LTE, whereas before I was getting full 5G coverage. Is this something that can be remedied? Or should I switch back to Rogers? 

 

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1 helpful reply

Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you for your concern. My favourite cell map says you have five Bell towers in the Carleton Place area. Many factors can limit signal strength, especially if you're indoors, other factors are topography, environmental conditions and line of sight to towers. There may also be tower congestion. Did you also get a new phone? if so, some settings may need tweaking. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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3 REPLIES 3

dks
Community All-Star
Community All-Star

Thank you for your concern. My favourite cell map says you have five Bell towers in the Carleton Place area. Many factors can limit signal strength, especially if you're indoors, other factors are topography, environmental conditions and line of sight to towers. There may also be tower congestion. Did you also get a new phone? if so, some settings may need tweaking. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Juan
Contributor

I am in the same situation. When I decided to change to Bell, I was expecting a better experience.

I live here and the signal is poor all the time. It's really frustrating that I switched to Bell as well a few weeks ago and  paid additionally 75 CAD per each line to have this poor connection. I was better off with my old operator for the same price.

dks
Community All-Star
Community All-Star

Please see the helpful replies with a green check mark for more information. Vacation areas are also heavily overloaded on weekends, as well. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.