What plan is needed to call, text and use data in all of North America

[RickTO]

I purchased a roaming package for North America (trip to Mexico) and was charged $600 extra because I was texting someone in Mexico but with a US phone. What did I need to do to ensure I could call/text ALL countries in North America? 

[WelshTerrier · Accepted solution]

This plan should meet most of your needs. As is the case with all plans, there are limitations & specific details that are included.

Ultimate 150 - CAN/U.S./MEX

• 150 GB of shareable data at our fastest available 5G+ speeds & unlimited data at up to 512 Kbps thereafter
• 5G+ network access
• HD video streaming
• Hotspot capabilities
• Unlimited calling, texting & data in Canada, the U.S. and Mexico
• Unlimited international texting

You can subscribe to this plan by logging in to MyBell > Select your mobility service > Manage my plan.

Subscriber must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.

I have included the following web link that explains this plan. You should review the full offer details included at the bottom of the web page.

https://www.bell.ca/Mobility/Cell_phone_plans/Unlimited-plans/Mobility_only.tab

Thank you for contacting the Bell Community Forum.

Take carel

[Waterloo_User]

My Bell cell phone plan includes "Unlimited Canada-wide and Canada/U.S/Mexico calling, texting and data". Can someone please point me to a website or document that explains what this service entails?

In particular, I would like to determine whether this plan cover (1) phone calls from the US to Canada; (2) phone calls from Canada to the US; and (3) data used while I am travelling in Mexico and the US.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer community forum. We do not have access to your account & billing information. I do not work for Bell. I am only one member trying to help another another member out in answering a question.

Have you viewed your Bell  Mobility Agreement that was sent to you?

If you wish to view what is included in your mobility plan, you can do so by logging in to you MyBell account with any web browser. Select > My profile. Scroll down the page to Service profiles. Select > Mobility. On the top middle right side of the page, > Select > View my Bell Mobility agreements. Select > Your most recent agreement to download & view in a Pdf document.

All of Your Critical Information is summarized on the first page. If you scroll down further, you will come to a section that includes Device and Service Summary. If you scroll down even further, you can view what is in Bell's terms of Service.

Ultimate 150 - CAN/U.S./MEX

• 150 GB of shareable data at our fastest available 5G+ speeds & unlimited data at up to 512 Kbps thereafter
• 5G+ network access
• HD video streaming
• Hotspot capabilities
• Unlimited calling, texting & data in Canada, the U.S. and Mexico
• Unlimited international texting

Subscribers must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.

I have included the following web link that explains what the current plan includes. You can review the full details included at the bottom of the web page.

https://www.bell.ca/Mobility/Cell_phone_plans/Unlimited-plans/Mobility_only.tab

Thank you for contacting the Bell Community Forum.

Take care.

[SunnyGirl]

What does US and Mexico data share mean on my phone plan can I use my phone in the US with out paying for Rome easy 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Have you viewed your Bell  Mobility Agreement that was sent to you? Which plan do you subscribe to?

If you wish to view what is included in your mobility plan, you can do so by logging in to you MyBell account with any web browser. Select > My profile. Scroll down the page to Service profiles. Select > Mobility. On the top middle right side of the page, > Select > View my Bell Mobility agreements. Select > Your most recent agreement to download & view in a Pdf document.

All of Your Critical Information is summarized on the first page. If you scroll down further, you will come to a section that includes Device and Service Summary. If you scroll down even further, you can view what is in  Bell's terms of Service.

If your plan includes Unlimited calling, texting & data in Canada, the U.S. and Mexico, you do not need to Add-on Roaming.

Unlimited shareable data with no overage fees is just that. Shareable plans allow family members to allocate voice and data between their devices. Adding your family members to a shareable plan means that you'll save more than you would if every individual family member purchased their own unlimited plan.

Unlimited calling, texting & data in Canada, the U.S. and Mexico

Subscribers must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.

I have included the following web link that explains what the current plan includes. You can review the full details included at the bottom of the web page.

https://www.bell.ca/Mobility/Cell_phone_plans/Unlimited-plans/Mobility_only.tab

Thank you for contacting the Bell Community Forum.

Take care.

[KimE]

Hello. I know you can get Roam like Home for $16/day. However, I thought I read somewhere you could pay a monthly fee for roaming in US and Mexico. Does anyone know if this is available? Thank you.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

There is no monthly fee plan perse for Roaming Better. There is a 20-day maximum Roam Better fee that applies separately to the U.S. ($13 a day) and all other eligible destinations, Mexico, etc. ($16 a day).

The maximum monthly fee that can be billed for Roaming Better for the U.S. is $260. The maximum monthly fee for all other eligible destinations is $320

1. Example: if you spend 25 days in the U.S. and then 5 days in Mexico within one monthly billing period, you’ll be charged 20 days for the U.S. ($260 total) and 5 days for Mexico ($80 total).
2. Example: if you spend 10 days in the U.S. and then 20 days in Mexico within one monthly billing period, you’ll be charged 10 days for the U.S. ($130 total) and 20 days for Mexico ($320 total).
3. Example: if you spend 30 days in the U.S. and 0 days in Mexico within one monthly billing period, you’ll be charged 20 days for the U.S. ($260 total) and 0 days for Mexico ($0 total).
4. Example: if you spend 0 days in the U.S. and then 25 days in Mexico within one monthly billing period, you’ll be charged 0 days for the U.S. ($0 total) and 20 days for Mexico ($320 total).

For any days that you don’t use voice, text or data in a Roam Better destination, you won’t be charged the Roam Better - with home data daily fee. If you’ve added Roam Better but don’t want to be charged when arriving at your Roam Better destination, make sure data roaming is turned off on your device, don't make or answer any calls, and don't send any text messages.

The daily fee applies separately to each line using Roam Better – with home data. The maximum you can pay in a billing period is 20 days per line, after which you can continue enjoying unlimited talk and text and continue to use the data from your account at no additional cost for the rest of the billing period. If you exceed the data included in your rate plan, you’ll be charged the rates that apply to your domestic plan/usage.

Roam Better FAQ | Bell Mobility | Bell Canada

Let us know if you require further assistance.

Take care.