2 helpful replies
Accepted Solutions
Hi there, @harrys. Welcome to the Bell Community, and thank you for your post.
We wanted to check in and see if you were still having issues receiving incoming calls. If so, could you please provide additional details for the Community to be better able to assist?
Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Have you tried changing the network settings in your phone?
- Is this only your incoming calls being affected? What about outgoing calls, text messaging, or data usage?
- Are the issues only happening indoors at home, or outdoors as well?
- Do you know of anyone else in the are having similar issues?
- What troubleshooting steps have you done so far?
- Have you got in touch with our technical support team to open a ticket?
In the meantime, we'd also recommend our How To article on Troubleshooting voice calls
for general troubleshooting tips and advice.
Looking forward to hearing back from you.
Hi there, @harrys. Welcome to the Bell Community, and thank you for your post.
We wanted to check in and see if you were still having issues receiving incoming calls. If so, could you please provide additional details for the Community to be better able to assist?
Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Have you tried changing the network settings in your phone?
- Is this only your incoming calls being affected? What about outgoing calls, text messaging, or data usage?
- Are the issues only happening indoors at home, or outdoors as well?
- Do you know of anyone else in the are having similar issues?
- What troubleshooting steps have you done so far?
- Have you got in touch with our technical support team to open a ticket?
In the meantime, we'd also recommend our How To article on Troubleshooting voice calls for general troubleshooting tips and advice.
Looking forward to hearing back from you.
