Unfortunately yes with at least 30 days notice as written in our contract with them and per CRTC regulation in writing via post on www bell ca in your Bill Statement, on my bell account on web or app, email.
Depending upon the wording in your contract, typically item 2, can Bell change the terms, it tells us they can and the amount of notice of at least 30 days, 60 days on some CRTC mandated items related to Internet.
My own version of my contract allows me to decline to continue my service without penalty, but I suspect that conditions on paying balance of phone, returning devices would apply.
Yes, the contract is very one-sided. The only thing they can't do is reduce any discounts before any end date in your contract for the term of discounts unless you change your plan, and they have to provide a critical summary of the impact of changes of the plan compared to previous plans as defined and required by the CRTC but unfortunately if you change there is usually no going back to the original plan.
So long and short of it all. Yes they can. If you decide you want a different plan that may be more financially acceptable while meeting your service choices do contact them and discuss your choices whether it be with Bell or another service provider. This part of the contract is pretty much the same with most provider, although I only know from experience with 4 providers over the years.
It is your choice whether to not accept the increase by cancelling your plan, but understand the impact all of your options by exploring options. 30 days does not give you a lot of time.
For most of us who are on electronic billing check the second page of your bill for notices of change as soon as your bill is issued. Although some people have experienced not getting notice of their bill via email, the date never changes.
If you are not receiving notice contact Bell and find out how to get that turned on.
Great question, Bruce
