Called and being offered deal - Is this a scam ?

[jon]

hello just wondering if any one is familiar with these numbers 647434****, 514310**** and 1800509****, they called us to let us know that due to being a loyal bell customer that we get discount or something is this legit or scammer?

[BellAntgio · Accepted solution]

Hey there @jon, 

Welcome to the Community and thanks for your post. 

It is always better to play it safe when receiving a call. One thing to remember, we will never ask you for your personal information when reaching out to you. 

To learn more on how to protect yourself, check out Security and Privacy on Bell.ca.

[SRSD]

Got a phone call about bell cellphone promotion, fake?

Young gentlemen with heavy Indian accent called; with Bell cell phone and data promotion for $40 a month...

To goo to be true.

I asked for the email to be sent to me and the email address is: bell@*****************.com

This is a scam, correct?

[BellKris]

Hi there @SRSD, and welcome to the Community.

Yes, this would be a scam attempt. All official emails from Bell would come from "@bell.ca" email addresses.

We'd strongly recommend flagging the email as scam in your email client of choice and deleting it afterwards.

[Cautious11]

Received a very unprofessional call from someone claiming they were calling from Bell. 
offering a 40% discount for 2 years AND a gift hamper!!

phone number that showed up was ;

780-***-****

please confirm if this is a “scam call”

[WelshTerrier]

Good Day & Welcome to the Community

It is always better to play it safe when receiving a call. Never share any personal information with any caller that you do not know! Bell will never ask you for your personal information when contacting you.

Phone numbers can be spoofed by fraudsters these days.

It is far better to be safe than sorry!

Thank you for sharing this with the Bell Community Forum.

Take care.

[Hummingbird]

Hi Jon. I got a call on my mobile from a company called Quantrics, on behalf of Bell. He knew about all our Bell services. Offered a promotion for Upgraded internet speed.did not ask for any information. 

Does Bell work with Quantrics?

[BellKris]

Good morning, @Hummingbird. Welcome to the Bell Community, and thanks for your post.

Quantrics is an official partner and representative for Bell. If you're ever unsure, you're not obligated to continue the conversation - you can also ask for their first name and employee ID.

Let us know if you have any further questions. 

[Vicw]

I too got a call from a person who was “Bell Mobility” offering a 40 percent loyalty discount on my bill.  He asked for my email such to send me a link.  His call number was 403-XXX-XXXX.  Of course I frustrated him when I kept on asking him to repeat himself, indicating that his accent was difficult to understand.  Told him I’d call him back and of course this line responded that it was too busy….

So Bell, you did not respond directly regarding the discount….Thanks

[dks]

Consumers are never obligated to respond to any phone solicitation, no matter who is calling. Right now, for example, I am receiving multiple phone calls from a provider (not Bell) wanting me to switch to them and upgrade my phone. Which I have no intention of doing. My phone is new, bought through another channel than from my provider. My own general response is in several ways. My phone is on vibrate so calls are less intrusive; some numbers are blocked by my phone and I don’t answer unknown numbers who call. Caveat emptier. Buyer beware. And if it sounds too good to be true, it is. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum

It is always better to play it safe when receiving a call. Never share any personal information with any caller that you do not know! Bell will never ask you for your personal information when contacting you.

Phone numbers can be spoofed by fraudsters these days.

It is far better to be safe than sorry!

Thank you for sharing this with the Bell Community Forum.

Take care.

elcome to the Bell Community Forum.

[Yarg]

I have been receiving calls from numbers that look similar to my phone number. The person states they are from Bell Mobility and offering me a deal, I know they are not. I have given the numbers to a Bell representative and was told there is not much more they can do. As of today I am still receiving, so I continue to block the numbers. I have tried calling back and guess what the number is not in service. 

Be careful who you talk to

[Chinedu]

I got a call from a gentleman purportedly from Bell telling me about some promo i was qualified for and that he would send me an e-mail after getting the address from me. He eventually sent the code from noreply@bell.ca requesting verification code while we were still talking over the phone, but i declined as it seemed suspicious.

Can anyone confirm if they are genuine or not? and if it is okay to call out these number to the gentleman over the phone. 

I tried calling Bell offices but could not really get any help.

[Vanadiel]

Highly unlikely this is a legit e-mail, and now they have your e-mail address.

I mean think about it: if he's talking to you over the phone, why would he need to send you a verification code by e-mail to verify what?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum

You have provided me with very little information. Is this a SCAM? Could be!

If you provided an email address to Bell when you enrolled & it is correct, you should be able to view it in MyBell. If this message came from Bell, "why would they ask you to verify the email message that you just received if they already have it in your profile?" Did they explain to you the purpose & how you were suppose to validate this or did they provide you with a link to select?

Treat it as a Scam! Fraudsters can use any email adress they want to. If in doubt call Bell directly.

1. Never give out any of your personal inforamtion to anyone you do not know or trust.
2. Do not reply to unknown emails, messages, etc.
3. Do not open web links or attachments in supicious messages.
4. Next time "Hang up!"

Take care.