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12-14-2023 10:46 PM - last edited on 02-04-2025 09:11 AM by BellPatricia
A man called my phone number and said that he was from Bell calling to give me a 35% senior discount for the same internet, cable etc.
I said I don't handle these things. I needed to ask my partner. He said if after, we want to go for the discount, then we can call.
I wish I could ask a Bell representative to verify this but I couldn't as I was prompted to robochat.
Solved! Go to Solution.
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08-27-2025 07:52 AM
Good Day @Bearristers
Bell does not offer nor give out 35% senior discounts!
Fraud.... pure fraud! Phishing, etc. etc. Remember one thing .... Do not give out anything to anyone you do not know or trust! Do not share personal information. Do not open links or messages in Emails or text messages!
Reputable companies such as Bell, banks, utilities & highly regarded services & institutions do not send you messages or make calls such as this! They do not call you asking to provide personal information. Hang up! Report the fraud! & Delete!
Caution is the better part of valor! STAY SAFE & BE CAREFUL!
Bell Customer Service is available: Monday to Friday 8 a.m. - 9 p.m. Weekend: 9 a.m. - 6 p.m. For further assistance, please call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.
Thank you for sharing this with The Bell Community Forum!
Take care.
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08-27-2025 07:46 PM
I also got a phone call from a person claiming he is from Bell Mobility and asked how I am enjoying the services. The display indicated the phone call is from Bell. He suddenly started saying he would like to give me a discount and said $10 discount per line. Then he put me on hold for nearly 30 mins and no further answer from the other end. After seeing your post, now I realize it is a fraud call.
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08-28-2025 05:36 AM
Good Day & Welcome to the Bell Community Forum.
@SamSri Thank you for sharing this with The Bell Community Forum! Next time just Hang up at the beginning of the call.
In today's world, there are numerous fraudsters & scammers masking their identify & falsifying who they are and the company they represent. They are contacting you directly & indirectly with every method at their disposal.
Do not give out anything to anyone you do not know or trust! Do not share personal information. Do not open links or messages in emails or text messages!
If in doubt, check it out and call Bell!
Please have a look at the following:
Service provider impersonation scam - Bell
"If it is too good to be true, it is probably not true!"
Have a wonderful day.
Take care.
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