I prefer to receive separate bills

[Afsaneh]

I have had a OneBill account which combines multiple services and bills (TV/personal Mobility/home phone/internet/Business mobility) under one bill. I want to separate/break the accounts and bills/invoices but there is no option for that. How can I do that without calling Bell?

[BellAntgio · Accepted solution]

Hey there @Afsaneh, 

Welcome to the Community and great question.

We have a great support article titled What is One Bill and how does it work?that will help you with your question. Once on the page, press the + next to What if I prefer to receive separate bills?

[Afsaneh]

so you send me to a contact us page which i generic. does not answer my question. then i called and they could not even find my account!