Payment Arrangement

Lomani23
Contributor

If i have a suspended account what other options you offer apart from paying your full bill payment ?

Any options i can use so that i can just only receive some urgent calls from bank,work,doctors appointment etc.?

 

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Accepted Solutions

BellKris
Moderator

Hi there @Lomani23, and welcome to the Community.

If eligible, you can make a payment arrangementOpens in a new tab or windowvia MyBell.

Do keep in mind that this option can be disabled for any of the following reasons:

  • Account is cancelled/closed
  • 2 or more returned payments in 30 days
  • 2 or more failed payment arrangements in 30 days
  • Any credit card chargeback within 6 months

If any of the following are applicable to you, if you need to report a payment, or you're otherwise having difficulties, reach out via Live ChatOpens in a new tab or window for further assistance.

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How to make an overdue payment

There are several options to pay your bill, including pre-authorized payments.

 

Late Payment Fees

If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees as follows:

  • 3% monthly (42.58% per annum)

A late payment charge may be applied to any unpaid balance 30 days after the billing date.

  • Payments sent by mail are credited the day we receive them.
  • The interest rate applied to late payments can be found under the information section of your phone bill.
  • The late payment charges will appear on your bill two months after the late payment occurred.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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5 REPLIES 5

BellKris
Moderator

Hi there @Lomani23, and welcome to the Community.

If eligible, you can make a payment arrangementOpens in a new tab or windowvia MyBell.

Do keep in mind that this option can be disabled for any of the following reasons:

  • Account is cancelled/closed
  • 2 or more returned payments in 30 days
  • 2 or more failed payment arrangements in 30 days
  • Any credit card chargeback within 6 months

If any of the following are applicable to you, if you need to report a payment, or you're otherwise having difficulties, reach out via Live ChatOpens in a new tab or window for further assistance.

How can i make payment arrangements for my due bills

How to make an overdue payment

There are several options to pay your bill, including pre-authorized payments.

 

Late Payment Fees

If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees as follows:

  • 3% monthly (42.58% per annum)

A late payment charge may be applied to any unpaid balance 30 days after the billing date.

  • Payments sent by mail are credited the day we receive them.
  • The interest rate applied to late payments can be found under the information section of your phone bill.
  • The late payment charges will appear on your bill two months after the late payment occurred.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hello, I received a reminder about my overdue balance.

I am currently in a difficult financial situation and I cannot pay the full amount right now.

However, I can make a payment of $116 today.

I would like to request a payment arrangement or an extension for the remaining balance.

Please let me know what options are available.

Good Day & Welcome to the Bell Community Forum.

@Olha Piddubna  This is a true peer-to-peer community space. As such we do not have access to your account & billing details.

In order to avoid getting your services suspended, we recommend that you make a payment in full before the bill’s due date.

If this is not possible, you have the option of setting up a payment arrangement through MyBell if your account balance is past due. Please refer to the following weblink: How to set up a payment arrangement

If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees as follows:

  • 2.91% monthly (41.09% per annum)

A late payment charge may be applied to any unpaid balance 30 days after the billing date.

  • Payments sent by mail are credited the day we receive them.
  • The interest rate applied to late payments can be found under the information section of your phone bill.
  • The late payment charges will appear on your bill two months after the late payment occurred.

I wish I could help you further, but I cannot assist you from this forum.

 

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.