Payment Arrangement

Lomani23
Contributor

If i have a suspended account what other options you offer apart from paying your full bill payment ?

Any options i can use so that i can just only receive some urgent calls from bank,work,doctors appointment etc.?

 

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Mustapha
Contributor

Hi can you help me please

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. We are here to assist you in by answering question, sharing thoughts, ideas and solutions. We do not have access to your account & billing records.

If you're having trouble paying your Bell bill, you should contact Bell customer service for assistance. Bell also offers various payment options and support resources to help customers manage their bills.

 211 is a nationwide service that is available to assist you. It's a free, confidential helpline and online database that connects people with community, social, health, and government services.

For example, if you are living in Ontario, you can try reaching out to 211 Ontario.

211 is a helpline that easily connects people to the social services, programs and community supports they need.

  • To find out about the details of assistance programs in your community, dial or text 2-1-1. You can also chat online with 211, Monday to Friday from 7:00 a.m. to 9:00 p.m.
  • 211 Website | 211 Ontario

If you need financial assistance for food and housing, and are in financial need, you can apply for financial and employment assistance through Ontario Works.

Ontario Works offers:

  • money to help you and your eligible family members with living expenses, including food, and rent
  • health benefits for you and your eligible family members
  • employment supports to help you find and keep a job (such as workshops for resume writing, job counselling, job-specific training and basic education) 
  • Ontario Works | ontario.ca

If you are living outside of Ontario, there are similar agencies & programs available throughout Canada. Please dial or text: 2-1-1, A quick search on the internet will also provide you with the 211 website for your province or territory.

Wishing you the best........

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hello, I received a reminder about my overdue balance.

I am currently in a difficult financial situation and I cannot pay the full amount right now.

However, I can make a payment of $116 today.

I would like to request a payment arrangement or an extension for the remaining balance.

Please let me know what options are available.

Good Day & Welcome to the Bell Community Forum.

@Olha Piddubna  This is a true peer-to-peer community space. As such we do not have access to your account & billing details.

If you're having trouble paying your Bell bill, you should contact Bell customer service for assistance. Bell also offers various payment options and support resources to help customers manage their bills. 

In order to avoid getting your services suspended, we recommend that you make a payment in full before the bill’s due date.

If this is not possible, you have the option of setting up a payment arrangement through MyBell if your account balance is past due. Please refer to the following weblink: How to set up a payment arrangement

If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees as follows:

  • 2.91% monthly (41.09% per annum)

A late payment charge may be applied to any unpaid balance 30 days after the billing date.

  • Payments sent by mail are credited the day we receive them.
  • The interest rate applied to late payments can be found under the information section of your phone bill.
  • The late payment charges will appear on your bill two months after the late payment occurred.

I wish I could help you further, but I cannot assist you from this forum.

Their number is: 310-BELL or 1-866-310-BELL or *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.