Report a payment

[Denna]

How do I report a payment on the bell app?..

[SuspendedAccountGuy]

Same, I paid the money I owed and I still don't have access, pretty disappointed and dissatisfied 

[WelshTerrier]

Depending on how & when you paid your bill, your service will be restored when Bell receives the funds.

The fastest way to restore your service is to make an immediate payment with your credit card or a prepaid credit card online or on your mobile phone / smartphone.

You can also make a payment over the phone.

If you do not have a credit card, you can also pay online, by cheque, at the bank, etc. This can take upwards of 2-5 or even 10 days for Bell to receive this payment.

Your account will only be restored after payment is received and if the amount is enough to bring your balance below your credit limit.

[SuspendedAccountGuy]

I did make a payment yesterday with my credit card around noon, and your website tells me I'm $100 below the credit limit, yet I still have no ability to call, text or use data.

[WelshTerrier]

Until Bell physically receives your payment, then there is little I can do. Once it is received & it is below your payment threshold, your service will be restored. Depending on how & where you made your payment, this process can take 2-5 business  days for the transaction to be processed.

[Mike R]

My account was suspended for my mobile phone. I Just made a payment and would like to get it turned back on, but because it suspended I can’t call Bell to give them the verification code to get my account turned back on. What am I supposed to do? the chatbot doesn’t help. 

thanks

[Client41]

How come when I log into Bell.ca I am unable to notify Bell of payment. 

I have read the steps on how to get there, but when I try there is no option for it. Are there any other ways to notify payment?

[WelshTerrier]

Good Day.

You cannot notify Bell of a payment on Bell.ca. The correct link is: https://mybell.bell.ca 

There are five different options for notifying Bell of a payment:

1. Login to your: MyBell account. Scroll down to the blue One Bill section & select: Notify Bell of a payment. Here is a link to assist you: How to notify Bell that you have made a payment
2. Login to your MyBell account. Scroll over to My Bills and payments & select it. Scroll down & Select > Make a payment. Fill in the appropriate the information as shown out on this page.
3. Call Bell at: 1 866 310-BELL (2355)   > Select Billing & Payment
4. Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada Select Notify Bell of a bill payment.
5. To make a payment using your credit card, call Bell at 1 800 387-7243

If your problem is related to a late payment, non-payment, an account overdue issue, or to report a payment, you should contact Bell at: 1 866 310-BELL (2355) or 1 800 663-9740

Take care.

[Desiree]

What if the option to “notify bell of a payment” has never worked? Every time I go to that option it alway says “technical issue” since I’ve been with bell it’s said that

[WelshTerrier]

Good Day.

Could you please elaborate & explain how you are trying to report your: “notify bell of a payment".

Are you able to log in to your MyBell account? https://mybell.bell.ca 

If you are using a web browser, have you cleared your History, Cache & Cookies in your browser settings? Have you tried using a different web browser? Have you restarted your computer or device? Have you verified that your computer or device is up to date with the current software?

There are five different options for notifying Bell of a payment:

1. Login to your: MyBell account. Scroll down to the blue One Bill section & select: Notify Bell of a payment. Here is a link to assist you: How to notify Bell that you have made a payment
2. Login to your MyBell account. Scroll over to My Bills and payments & select it. Scroll down & Select > Make a payment. Fill in the appropriate the information as shown out on this page.
3. Call Bell at: 1 866 310-BELL (2355)   > Select Billing & Payment
4. Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada Select Notify Bell of a bill payment.
5. To make a payment using your credit card, call Bell at 1 800 387-7243

If your problem is related to a late payment, non-payment, an account overdue issue, or to report a payment, you should contact Bell at: 1 866 310-BELL (2355) or 1 800 663-9740

Take care.

[PayingSoon]

Can't pay my bill just yet but can pay it and set up regular payments on my next cheque on November 26th. Just can't do it until the 26th. I hope my service will be saved still

[Baby__Bird]

The confirmation # is 1**6, paid through on-line banking of RBC.

[BellPatricia]

Hi there @Baby__Bird 

Welcome to the Bell Community.

If your bill is overdue you can report your payment right in MyBell. Take a look at this Helpful reply where we've posted a link that will take you to the payment notification page.

Let us know if you have any more questions.

@BellPatricia 

[Dzink]

Trying to notify bell always getting technical issues sorry for the inconvenience 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Heh! No problem.

There are five different options for notifying Bell of a payment:

1. Login to your: MyBell account. Scroll down to the blue One Bill section & select: Notify Bell of a payment. Here is a link to assist you: How to notify Bell that you have made a payment
2. Login to your MyBell account. Scroll over to My Bills and payments & select it. Scroll down & Select > Make a payment. Fill in the appropriate the information as shown out on this page.
3. Call Bell at: 1 866 310-BELL (2355)   > Select Billing & Payment
4. Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada Select Notify Bell of a bill payment.
5. To make a payment using your credit card, call Bell at 1 800 387-7243

If your problem is related to a late payment, non-payment, an account overdue issue, or to report a payment, you should contact Bell at: 1 866 310-BELL (2355) or 1 800 663-9740

Take care.

[Jamie prang]

Zero help.