Good Day.
If your problem is related to a late payment, non-payment, an account overdue issue, or to report a payment, you should contact Bell at: 1 866 310-BELL (2355) or 1 800 663-9740
There are five different options for notifying Bell of a payment:
- Login to your: MyBell account. Scroll down to the blue One Bill section & select: Notify Bell of a payment. Here is a link to assist you: How to notify Bell that you have made a payment
- Login to your MyBell account. Scroll over to My Bills and payments & select it. Scroll down & Select > Make a payment. Fill in the appropriate the information as shown out on this page.
- Call Bell at: 1 866 310-BELL (2355) > Select Billing & Payment
- Select this weblink: Contact Bell to notify Bell of a bill payment.
- To make a payment using your credit card, call Bell at 1 800 387-7243
If your service has been suspended, the fastest way to restore your service is to make an immediate payment with your credit card. If you make your payment via credit card on MyBell, it will be recorded right away, and resume period can take up to 4 hours depending on the cause of suspension (some additional steps may be needed if the line is cancelled due to non-payment). If you made your payment via your financial institution, it would take up to 5 business days to be processed.
Once your payment is received and posted, you may need to restart your phone in order to regain access to the network.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
