Traveling with CAN/USA plan outside of Canada

[Chev31]

When crossing over the border to USA with a Unlimited US to Can&US calling and text plan. Do we need to do anything in order to receive calls or use our data plans. ??  

[BellKris · Accepted solution]

Hi there, @JuanK. Welcome to the Bell Community, and thanks for your post.

If you have a Canada/US monthly plan or have Roam Better already enabled as a feature attached to your plan, then yes, you'll be able to roam without any issue in the US.

Do bear in mind that the former will not result in any charges, as all usage will be zero rated as part of your plan. If you otherwise do not have a Canada/US plan and only have Roam Better enabled, you will see regular daily roaming charges for each day of active usage.

If you're unsure as to what kind of plan you have, you can double check by logging into MyBell and going to Manage My Plan

Otherwise, you can take a look at our page on Roam Better for more details.

Let us know if you have any further questions.

[Travel-Guy]

Does the '2yr Ultimate USMX 150GB' plan cover me in the U.S? For example when I am in the U.S can I call within the U.S without roaming charges and can I call long distance to Canada from the U.S?

[dks]

It would appear that you can. See footnote #9 on the link below. 

Subscriber must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.  

https://www.bell.ca/Mobility/Cell_phone_plans/Unlimited-plans/Mobility_only.tab 

[Travel-Guy]

Thanks. That's what I was hoping for. 🙂

[Bobross]

I have US data share. Can I roam in the states for free?

[watermelonmoonshine]

I have the 2 Year Ultimate Can/US Plan with US Data Share - will I get charged roaming if I turn my phone off airplane mode while in the US? Can I just use my phone as if I am still in Canada with this plan? I am unlimited calls and texts from US to Canada and the US Data Share option - just don’t want to get dinged a charge for roaming. Please help! 

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

If your plan includes the following, then you will not be charged Roaming. Keep in mind there are limitations included in all plans. E.g. Data, Video, texting, messaging, updates, etc.

I trust you are making reference to the following mobility plan. I have include the web link at the end for your reference. You should review the full details at the bottom of the web page as well as the information included in your mobility agreement.

Ultimate 150 - CAN/U.S./MEX

• 5G+ network access
• HD video streaming
• Hotspot capabilities
• Unlimited calling, texting & data in Canada, the U.S. and Mexico*
• Unlimited international texting **

* You must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.*

** Sent texts include texts sent to a U.S. or International phone number while in Canada and excludes texts sent to a landline, roaming, alerts, premium texts (short codes), and texts sent with an instant messaging application. Received texts include texts received while in Canada from a U.S. or International phone number and service-related texts from Bell and exclude roaming and premium texts (short codes), alerts or dial-up texts. Overage rates may apply. Certain International destinations not available.**

Unlimited Data Plans | Bell Mobility | Bell Canada

Enjoy your trip.

Take care.

[Enit]

Do I need to turn roaming on if Im in the U.S? I have Canada/US plan? 

[WelshTerrier]

Good day.

There is no need to turn Roaming on if your plan includes Unlimited calling, texting & data in Canada, the U.S. and Mexico.

Thank you for posting your question.

Take care.

[Zeek]

I’ll be traveling to Alaska next week. I have a Canada/US/Mexico plan and would like to know if my plan includes Alaska and Hawaii?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Yes. If your plan includes Canada/US/Mexico, it would also include Alaska & Hawaii which are a part of the U.S.

If you're unsure as to what kind of plan you have, you can double check by logging into MyBell and going to Manage My Plan

Enjoy your trip.

Take care.

[TensGodin]

Yes it will work , but there is very little cell phone coverage north of Ft St John, BC. In some areas there are 6 or more hours between cell phone coverage areas. You will only get coverage in the major centres and spotty coverage between Teslin, YT and the Alaska border. There are emergency phones along the route in case of an emergency, but when all else fails, flag down a trucker for help. 

If you stop at a gas station along the route they may have wifi. Some will be free, but most will have a charge to use it. 

[Yipee123]

I will be travelling to the United States in a short while and was wondering will I need to turn on the data roaming on my iPhone in order to use the data included in my mobile plan. Or will I be able to just use my phone regularly like when I am back home in Canada. I have the Loy+ Essential US/MX 160gb plan. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Have you viewed your Bell  Mobility Agreement that was sent to you? You can view this by logging in to your MyBell web account. It is included in your MyBell profile > Service > Mobility.

All of your critical Information is summarized on the first page. If you scroll down further, you will come to a section that includes Device and Service Summary. If you scroll down even further, you can view what is in  Bell's terms of Service.

If your plan includes Unlimited calling, texting & data in Canada, the U.S. and Mexico, you do not need to Add-on Roaming. You would use your device as you normally would in Canada.

I have included the following excerpts that will explain everything to you.

Unlimited calling, texting & data in Canada, the U.S. and Mexico

Subscribers must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.

Enjoy your trip.

Take care.

[MKS]

Hi there. Love the detailed posts but wanted to find out if US included the island state Hawaii. Still part of US but does Bell include that in the Can/US/Mexico?  I kkkw it is a silly question but would hate to be surprised by a bill at the end.   Thoughts