Forum posts

Resolved! Bill proration

Why isn’t me first bill prorated for the days I had the service instead of a full month?

DH21 by Contributor
  • 13535 Views
  • 35 replies
  • 29 likes

Resolved! English speaker, French information

All the promotions to my email I receive, the bills, the communications are all in French, but I am an English speaker is there a way to change these to English? 

Maxtho by Contributor
  • 4604 Views
  • 25 replies
  • 20 likes

Resolved! Payment Arrangement

If i have a suspended account what other options you offer apart from paying your full bill payment ? Any options i can use so that i can just only receive some urgent calls from bank,work,doctors appointment etc.?  

Lomani23 by Contributor
  • 33730 Views
  • 33 replies
  • 17 likes

Resolved! Email received that Pre-authorized Bill Payment has not been received

I have had pre authorized bill payments set up to pay my Bell Express Vu monthly bill with my Scotia Bank Visa.   I just got an email that informs me that my payment hasn't been received.   Why would it not go through on schedule?  Nothing has change...

cdlamb by Contributor II
  • 3172 Views
  • 15 replies
  • 5 likes

Resolved! Suspended Number, but received bill for payment

Hello,    I have suspended my number, as i am out of Canada for a couple of months, but still received bill to pay. Need an advice, as i have suspended it and not using any services. Thank you 

Olena by Contributor
  • 5675 Views
  • 15 replies
  • 6 likes

Resolved! How do I leave a review for a great employee?

Hello, Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and ...

Kosta by Contributor
  • 10872 Views
  • 108 replies
  • 181 likes

Resolved! MyBell and Bell Email MFA/2FA access

 I understand the need to implement login verification on the web.  All good.  However it completely baffles me that your system requires a successful text-based authentication to my Bell mobile phone, and then immediately requires an additional e-ma...

StevieB by Contributor
  • 13017 Views
  • 91 replies
  • 108 likes