Bell

I always pay my bill through Scotiabank and Bell always takes a week to credit it, why so long?   Is this an English/French problem?

The direct method of payment through a bank does not work on your website FYI

I recently received a new modem from bell when I upgraded my package to 1.5 from 1 gbps. How do I send my old modem back? 

I’m heading to Florida next month, can I put my service on hold

When travelling in France, for example, with Roam Better, I assume that if my phone is on and in airplane mode, I'm not charged, can someone confirm? What about if I have Roaming data services turned off on the phone, am I still charged? I would like combination of settings such that I can use the phone on WiFi but not be charged the $15/day for Roam Better (unless I have to make a call or something).

thanks!