Forum posts

Resolved! Mobile usage not tracking in MyBell

My MyBell app stopped showing any data usage for my phone. I know I’ve used data. It registers on MyBell. The App says I haven’t used any or my plan doesn’t allow for it. Any ideas?

MobileApp by Contributor
  • 6574 Views
  • 16 replies
  • 2 likes

Resolved! Bell app won’t let me enter my credit card to pay

I am trying to use the bell mobility app to pay. When I choose to pay now, I see a credit card form. When I copy the card number from my digital wallet, and switch back to the app, “paste” is disabled on the keyboard. How do I paste the card number i...

Resolved! Adding more data

I have 17 days left in billing period and am already over my 20GB how do I add more for now ?

jackson88 by Contributor
  • 8776 Views
  • 13 replies
  • 9 likes

Resolved! Bell in Alberta.

Hi there, My husband will be moving from Quebec to Alberta. Bell does not seem to be a provider in the Alberta area so we were wondering if Bell would continue to serve us there or if we should change providers altogether? Thanks!

KristyR by Contributor
  • 1730 Views
  • 4 replies
  • 4 likes

Resolved! Costco unable to retrieve account info

I tried to set up new phones for my kids by bringing them into my existing Bell Mobility account.  Both are with other providers.  I went to Costco Mobility as they offer additional in-store incentives on Bell plans and phones. They got an error mess...

Resolved! Bell prepaid Visa card expired

Hi, last year when I signed up for Bell services, I received and activated my bell $150 Visa prepaid card. I had misplaced my card and just found it recently. Unfortunately, the card had expired on 12/22. The customer service said there's nothing the...

Resolved! How to return Bell Wi-Fi pods

Why does Bell make it so hard to contact them or do these transactions online.  I'm trying online and I think I've gotten the new single pod ordered but don't know as have no confirmation and now it won't let me do anything to return the 4 other pods...

yyzguy by Contributor II
  • 5735 Views
  • 5 replies
  • 3 likes