finding my Internet Account

Lisa3
Contributor

I can't find my internet account. Only my cell account comes up. How can I find it?

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1 helpful reply

Accepted Solutions

Alain Roy
Contributor

Samething for me i found the solution, exit the account and reconnect, both accounts shows for me

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WelshTerrier
Community All-Star
Community All-Star

Please elaborate. What do you mean by Internet account? Are you talking Fibe Internet? Wi-Fi? Cellular Data?

Do you have Bell Fibe Internet or TV? Do you have a Bell modem?

If you have Bell internet, have you connected your account to MyBell? If not, then you need to do so in order to see it on MyBell.

All of your services need to be added to the same MyBell account that you have setup for your Mobility service.

To add an additional service such as TV, Internet, Home phone, Mobiliity, etc., to MyBell & set it up for One Bill you will link these services / accounts in your current MyBell.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the service you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, auto billing payment, look at your history, account information, etc.

I have also added the following link to better assist you in understanding One Bill, how it works & who can receive One Bill.

What is One Bill and how does it work? : Who can receive One Bill? (bell.ca)

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Alain Roy
Contributor

Samething for me i found the solution, exit the account and reconnect, both accounts shows for me

Good Day & Welcome to the Bell Community Forum.

Great news!

Thank you for sharing this with us.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.