How to access Crave

[BellDRock]

Fibe TV customers can access Crave in 3 ways

For English content:

1. Press your remote’s on demand button (or navigate to the On Demand section in the menu), navigate to the Crave & more category and select Crave.
2. Go to channel 1310 (HD) or 310 (SD) and press SELECT on your remote.
3. Press your remote’s apps button (or navigate to the Apps section in the menu), navigate to the Crave app and select it.

Note: The first time you use the Crave app you will need to log in using your MyBell username and password.

For French content:

1. Press your remote’s on demand button (or navigate to the On Demand section in the menu), navigate to the French - Crave & more category and select Crave FR.
2. Go to channel 1159 (HD) or 159 (SD) and press SELECT on your remote.
3. Press your remote’s apps button (or navigate to the Apps section in the menu), navigate to the Crave app and select it.

Note: The first time you use the Crave app you will need to log in using your MyBell username and password.

Satellite TV customers can access Crave in 3 ways

Crave is available on receiver models 9241, 9400, 9500 or 7500 (check the front of your receiver for the model number) connected to high-speed Internet (2 Mbps download speed or faster).

Customers with a 9241 or 9400 receiver will need an Internet connector to access the on-demand content.

If you don’t have one of the compatible receivers, you can access Crave via the Crave app or Fibe TV app.

For English content:

1. Launch the On Demand service using one of the following ways:
• Press the On Demand or Movies button on your remote control.
• Tune in to channel 1000 (HD) on the on-screen guide.
• Press Menu on your remote and select On Demand.
2. Navigate to the Crave & more category and select Crave.

For French content:

1. Launch the On Demand store using one of the following ways:
• Press the On Demand or Movies button on your remote control.
• Tune in to channel 1800 (HD) on the on-screen guide.
• Press Menu on your remote and select On Demand.
2. Navigate to the French - Crave & more category and select Crave FR.

Accessing Crave on other devices

The best way to access all your content is through the Fibe TV app available on a variety of devices.

To locate the Crave content in the Fibe TV app:

1. Log in to the app using your MyBell username and password.
2. Touch the On Demand icon along the bottom navigation bar.
3. From the By Channel list select Crave
4. Select the Crave logo in either in the English or French section depending on the language desired.

You can also watch Crave content through the Crave app. Learn more about the Crave app

Note: When you watch Crave over Wi-Fi or a mobile network (3G or 4G), it will count toward your monthly Internet or mobile data usage.

For more information on Crave check out What is Crave and How do I use it?

[Wakka197]

I have whole home pvr and I only show Netflix on pvr for say current one out and it dosent show on channel listing . I’m not connected to internet but was just wondering why it not showing up

[BellPatricia]

Hi there @Wakka197 
Thank you for your post 🙂
You need to have an internet connection, as well as a Crave subscription active with your TV service in order to view Crave on your receiver.
If you have any further questions, please do not hesitate to contact the Community.

- Patricia