Good Day & Welcome to the Bell Community Forum
Have you made recent changes to your TV settings? Have you checked out that the cables are seated properly on the receiver & TV?
Your TV may not be on the right input setting if you see the following on your TV screen:
- Blue screen
- Snowy screen
- Black screen
- "No signal" message
To change the input of your TV:
Note: If you have access to the back of your TV, you can check where the cable that’s coming from the Bell TV receiver is inserted to determine what the input is called.
- Make sure your TV and your satellite TV receiver are turned on (a green or blue light will be lit on the front panel of the receiver).
- Using your TV’s original remote control, press the INPUT or SOURCE key repeatedly, pausing two seconds between presses, to cycle through all the inputs of your TV.
Note: Some TV manufacturers call the key TV/VIDEO or MODE. - Stop pressing the INPUT key when the picture comes back.
- If cycling through the inputs does not restore the picture, try tuning your TV to channel 3, 4, 60 and then 73.
Note: This step only works if your TV is connected to the satellite TV receiver with a coaxial cable.
If you are still getting a blue or snowy screen after trying to change the inputs and the channels, please contact Bell Satellite TV Tech Support at: 1 888 759-3474
Let us know if you require further assistance.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
