Error 024 when I try to watch a recording

[Mitsou]

Yesterday my PVR stopped working as I was watching a recorded show. Tried rebooting several times & still not working. Today I can still watch live tv but cannot go into my recordings…keep getting error message 024. Also tried to set up a new recording and am not able to do that & can’t my preset recordings not working. What can be done to fix this? My PVR is 9242. It had been working fine till now.

[mary]

I do have another receiver.  I will see if it is the same thing on that one and let you know.  

[mary]

I have the same problem with my pvr 9241

[mary]

Also my skip forward snd skip back buttons are not working   everything was working fine before that time change 

[BellPatricia]

Hi @mary 

Thanks for testing. 

I will send you a private message soon so we can review this a bit further together. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia