How long does it take for my new channels to be activated?

[Sarah2]

Hello,

i just added addiktv 3h ago and it is still not showing up on my tv (channel1120) all though the confirmation said 30mins. Will it ever show up? 

[BellPatricia · Accepted solution]

Hi @Sarah2,

Welcome to the Bell Community 🙂

When you add new channels to your package they should be active no later then the end of day on the date that the order is scheduled.

What type of TV service are you using (Fibe TV/Fibe TV app/Satellite)? Do you have a Favorites list set up?

If you still don't see the channel we recommend a simple reboot of your equipment.

Let the Community know how everything is going.

- Patricia

[cedarlane]

We have modified channels on our channel line up on Bell Fibe but they still have not taken effect. How long does it take for

[WelshTerrier]

Changes made in yor Fibe TV package & channel selections are completed shortly thereafter the change has been made on MyBell. The update is generally completed within the hour or in most cases almost immediately.

Which receiver do you have? Which Fibe TV package do you have? Is your question related to adding or changing a channel that is or is not a part of your subscription? Is your question related to the Fibe TV Guide & the displaying of these channels?

Are these channels that you modified a part of your subscription? Have they been added to your Fibe TV package on MyBell? If you login to MyBell, can you see them included as part of your TV channels?

Do you see these modified channels on your channel Guide?  Favorites list?

Just need a little bit more information before I can answer your question.

Please advise & we will try to assist you further.

Take care.

[AlexS]

I have never encountered an outage in the afternoon, so I think you need to restart your DVR and/or app if the new channels don't show up.

[FM]

I ordered a new channel package and it is not active. Any inisghts

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.
If you just ordered this channel in the last few minutes, please give the system a bit of time to activate the package for you. It will be there for you shortly. You can verify your channel order by viewing your selection in your TV services by selecting My channel line-up.

Thank you for patience & posting your question.

Take care.

[HAWKS35]

We changed everything to Bell April 24 and we still don’t have our channels have extra channels we didn’t order and it is impossible to change on line or with a phone call. They told me 3 days ago it would take 48 to 96 hours guess what still nothing. 

[Al2]

I added channel 1450 MLB Network yesterday and deleted SLICE. This channel does not show up on my receiver but it shows up on the app and my fire sticks. Talked to bell and they did a reboot and still no luck. Had to disconnect after 15 minutes online. Would like to watch on my main tv. Also slice has not been deleted on receiver 

[WelshTerrier]

Good Day & Welcome to the Community

Have you added the channel to your guide? If not, then you may need to do so.

Select the web link below & choose > Change button to select your remote control. Select > Step-by-step tutorials. Open up one of the subsections & there will be detailed instructions on: How to customize the Guide?

Fibe TV Voice Remote (bell.ca)

You should familiarize yourself with all of the contents & support for your remote control & receiver. There is a wealth of knowledge included in each section.

Take care.

[Debra]

How long does it take to be able to watch my new subscription to the USA network

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Bell Fibe TV subscription updates may be applied almost immediately. For channel lineup changes, the update is often very quick. You can usually access the new channels on all Bell TV platforms within 30 minutes after confirming the changes.

Can you please provide us with further information so that we might be able to assist you? Which TV Service do you subscribe to? Fibe TV, Fibe TV App or Satellite TV? What receiver or device are you using to access Bell TV?

Did you activate this online or did you complete this through Bell Customer Service? 

Please check your TV Guide and verify that the channel has been added. If not, you may need to add the USA channel to the Guide.

For Fibe TV service, select the web link below & choose > Change button to select your remote control. Select > Step-by-step tutorials. Open up one of the subsections & there will be detailed instructions on: How to customize the Guide?

Fibe TV Voice Remote (bell.ca)

Bell Streamer - Support

Using the Bell Streamer : What is the Bell Streamer?

Fibe TV App - Support

Fibe-TV-App: Complete List of How-tos

Should you requite further assistance, please contact Bell Customer Service & the representative will be able to confirm whether the USA channel has been added & activated on to your account.

Take care.