How to Fast forward and Rewind stuff OnDemand?

BobGohd
Contributor III

How do I Fast forward and Rewind stuff that I view onDemand?   There doesn't even seem to be a Fast Forward button at all.

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AlexS
Expert Contributor II

Update on on-demand: This year or even earlier, Bell has added CHCH on-demand to platforms outside the dvr with unlimited playback functions, just like non-fully-English and premium channels under Movies and Series category (afaik).

Yeah I dunno what you guys are on about. It doesn't work on the Bell Fibe App either. Not only that but oh look, there's a $12.99 charge on my bill for "On Demand" services. Yeah, no. Buh bye!

AlexS
Expert Contributor II

Your original thread about Restart got immerged with this one talking about on-demand. I simply updated something related to the initial topic.

On demand is useless without fast forward 

Bwanderson
Contributor II

It’s absolutely ridiculous that you can’t fast forward or rewind recorded content. When will you consider adding/updating this feature for the Bill Fibe TV app?

That's my question, too. Why is there no fast-forward and rewinding option with on-demand content? Is this just because Bell wants us to watch the ads? Then, they can implement a YouTube ads system. Can't they?

AlexS
Expert Contributor II

For rewind you need to ditch the dvr, use the website and mobile apps if you don't mind to have worsen picture quality or the TV app. For fast-forward you need to watch certain channels. Like CBC, CHCH, CNN, Documentary, Treehouse, YTV, everything in the French, International, Movies and Series categories plus probably more.

AlexS
Expert Contributor II

I guess you meant On-Demand. If you cannot do these on your recordings, try rebooting the DVR or restart fibe tv.

 

Why Rogers offers rewinding forward for on demand shows???

Good Day & Welcome to the Bell Community Forum.

Many of the features available on Rogers & Bell TV are just not the same. They are two completely different TV operating systems.

This feature is not available on Bell TV for On Demand show.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Which makes onDemand useless. I wonder how many people don't use onDemand simply because of it.

Recently switched back to Bell after a two-week defection to Rogers.  Now that we are back with Bell Fibe TV, we can pause a show, but if you go to fast forward through the commercials, it says "fast forward not available" even though we had previously been able to do that.  Any suggestions?

Hey there @LizzieA,

Thank you for reaching out to the Bell Community 🙂

Can you clarify if you are watching On Demand, Live TV or a Recording/Restarted program?

@BellPatricia 

 

From what I understand about the missing fast forward for on demand content is the missed out ad revenue.  I have a suggestion.  Can we at least have the fast forward button but it stops fast forwarding at a specified interval (say 20 minutes of program for movies and long shows to 15 minutes for short content) to play the ads and then it allows you to fast forward again after the ads.  That way you get your ad revenue and the customer gets to fast forward to a point in the show where they left off.  It's a win/win.  The customer is happy and Bell would actually get more ad revenue since we would be seeing the ads more frequently when we are fast forwarding content.