None of my channels will load

Baboon
Contributor

Bell Fibe has been watched many times on this TV. Now I go to Guide, select the channel and it will not open the channel.  Any channel!!!

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1 helpful reply

Accepted Solutions

BellPatricia
Moderator

Hi @Baboon 

Welcome to the Bell community.

We're here to help, but we still need a little more information. Could you please tell us:

  • Which receiver do you have and is this affecting more than one?
  • Do you get an error message and can you share a photo of what you see?
  • What troubleshooting steps have you tried so far?

If you are still having trouble we recommend that you reboot your TV receiver and the modem, and check out the tips in the helpful How To: Fibe TV not working? Try these quick fixes.Opens in a new tab or window

Please try that out and let the community know if you need any more help.

@BellPatricia 

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BellPatricia
Moderator

Hi @Baboon 

Welcome to the Bell community.

We're here to help, but we still need a little more information. Could you please tell us:

  • Which receiver do you have and is this affecting more than one?
  • Do you get an error message and can you share a photo of what you see?
  • What troubleshooting steps have you tried so far?

If you are still having trouble we recommend that you reboot your TV receiver and the modem, and check out the tips in the helpful How To: Fibe TV not working? Try these quick fixes.Opens in a new tab or window

Please try that out and let the community know if you need any more help.

@BellPatricia