Programming Satellite remote

[Marsh77]

I have a bell 9242 and two remotes that will not program to the receiver. The remotes are both from dual tuner receivers and they are “2” second tv remotes. 1- is a 6.3  IR/UHF Pro and 1- 6.4 IR/UHF Pro.

Have tried selecting A and B switch in the battery compartment.

of course already held sat….number…..# etc… about 10 times..

What is next step? Way of rebooting remote ? Or ?? 

thanks

[WelshTerrier]

Good Day.

I have included the following tutorial to assist you. Please review the included instructions for the Slim remote.

How to program my Bell Satellite TV remote control : Slim remote (9500, 7500, and 6500 only)

Is this a new remote control? Have you checked the batteries?

Take care.

[BDG]

It is an older one I was given from a neighbour . Are there different units that may not work , maybe older units ?

[WelshTerrier]

Good Day.

The Slim remote control has not changed. Have a look at the following website. Please select Bell Slim remote. If this does not resolve your remote issues, it may be time to order a replacement.

Programming, fixing or replacing your Bell TV remote

Remotes - Satellite TV | Bell Canada

Take care.

[BDG]

These fixes still did not fix my problem 

[BellPatricia]

Hey there @BDG 

Can you clarify exactly what happens when you try to pair the remote? Is it the remote that came with the receiver, or one that you had already?

@BellPatricia 

[BDG]

I have 2 Slim remotes that were given to me from a neighbor - the original remote failed . 

When I try to program or pair the units as per the steps from Bell the remote will not work . The Green lights flash but the remote ID doesnt change on my receiver -- I have a 6500 

[BellPatricia · Accepted solution]

Hello @BDG 

Thanks for your reply.

You can try to reset the frequency by following the steps below:

1. Press SYSTEM INFO on the front of the receiver.
2. On your remote, press and hold options for a minimum of three seconds until the green tv light flashes twice.
3. On your remote keypad, enter any number between 1 and 16. (Enter two digits, such as 01, 02, 03 and so on.) Press select. The green tv light should flash twice. This will reset the frequency the remote uses to communicate with the receiver.
4. Press Select.
5. Press Record (rec). The remote address field on the System Info screen will display the number you selected.
6. Select Done. You will now be able to control the Bell Satellite TV receiver.

If you are still unable to pair the remote and receiver as @WelshTerrier suggested, it may be necessary to order a replacement remote.

Let us know how everything turns out.

@BellPatricia 

[BJS]

Bell Satellite TV with6500 receiver

current remote (3.2 IR) is failing.

I have two slim remotes that were used with a Bell Fibe 3000 in my city home that was upgraded.

Followed the instructions to program the slim remotes( new batteries, press option button , green tv light flashed 2 times, enter 0006) The green TV light flashed twice  to indicate in worked. However, the slim does not control the receiver.

Followed the instructions to reset the frequency(System Info , press option button green tv light flashed twice, entered a new frequency, e.g. 12, pressed select, the green TV ligh flashed twice, pressselect press record, however the remote address field did not change. Again the slim remote did not control the 6500 reciever.

This was the case for both slim remotes.

Does this indicate that the 6500 reciever is malfunctioning and needs replacement?

[WelshTerrier]

Good Day.

Based on information you have provided & the steps that you have followed, I suspect the problem is with your 6500 HD receiver.

You mentioned that the current remote control on your 6500 HD receiver is failing. You have tried to reprogram 2 previously working Slim remotes & both of which are not being recognized by the 6500 HD receiver. This leads me to believe that there is a fault within the receiver.

You could try doing a factory reset to defaults on your 6500 HD receiver. I do not believe this will solve the frequency communications issues between the remote control & the 6500 HD receiver.

I have included the following articles for your perusal.

How to program my Bell Satellite TV remote control : Slim remote (9500, 7500, and 6500 only)

Reset your Bell Satellite TV receiver to the factory default settings

6500 HD Receiver: User guide and support from Bell TV

Take care.