Satellite HD Receiver Guide program timing is off

[Gatty]

When I press the guide it is not accurate to the timing of the shows  e.g. its 4:30 pm and it shows a show that starts at 5:00 pm on the channel

[Fred11]

Same.  

[Wakka 1971]

I just posted in another channel same thing 

[Wakka 1971]

it same problem  and like to know what happening 

[Roberta]

Toggle forward on the menu until you see the update screen, and run the update.   

[Wakka 1971]

It a lot of people are having the same problem and it is along wait for support . Looks like major problems .

[Wakka 1971]

With the tv guide casue it not showing what on now but showing what Ahead and it is not fun . I have things taped for today and want to know will it tape 

[Wakka 1971]

I have same issue 

 it not working as me I took a picture to show how it is happening .

[Wakka 1971]

Time off

[Mystifiedagain]

Can not get update screen

[Wakka 1971]

Wow 

[Wakka 1971]

I’m waiting on support 

[Wakka 1971]

45 minuite wait 

[Mystifiedagain]

Having same problem. Time on guide is hour ahead of what I need to see, can not see current time listing.

[Kara]

Sigh. Yes, it’s doing it again. 😢. So frustrating. I’ve reset the receiver which very temporarily fixed the guide, but within half an hour it was out again. Been through this a few times now with the guide. 

[Wakka 1971]

ah yes, currently there is an outage happening and is being fixed as we speak.Estimated clearing time is within 24 hours. I will forward your TV account now to the back office for it to be checked as well and to expedite the resyncing of service.