Satellite HD Receiver Guide program timing is off

[Gatty]

When I press the guide it is not accurate to the timing of the shows  e.g. its 4:30 pm and it shows a show that starts at 5:00 pm on the channel

[Wakka 1971]

Spread the word from the support guy 

[Wakka 1971]

ah yes, currently there is an outage happening and is being fixed as we speak.Estimated clearing time is within 24 hours. I will forward your TV account now to the back office for it to be checked as well and to expedite the resyncing of service. Past and spread the word .

[Wakka 1971]

I putting up so people will know

[Wakka 1971]

ah yes, currently there is an outage happening and is being fixed as we speak.Estimated clearing time is within 24 hours. I will forward your TV account now to the back office for it to be checked as well and to expedite the resyncing of service. Past and spread the word

[Wakka 1971]

ah yes, currently there is an outage happening and is being fixed as we speak.Estimated clearing time is within 24 hours. I will forward your TV account now to the back office for it to be checked as well and to expedite the resyncing of service. Past and spread the word

[Wakka 1971 · Accepted solution]

ah yes, currently there is an outage happening and is being fixed as we speak.Estimated clearing time is within 24 hours. I will forward your TV account now to the back office for it to be checked as well and to expedite the resyncing of service. Past and spread the word

[Moviehound]

Thanks for the update. I've tried everything and the tv guide time is still one hour ahead.

[dks]

I suggest you reboot your receiver. You don't say what receiver model you have, but unplugging the receiver, leaving it for 5 minutes and then plugging it in again does the same thing.

[1000 Islander]

I'm having the same issue.  Chatted with rep this a.m. who suggested removing/reinserting card.  Fixed it for a bit but back to the same problem, time is ahead by an hour and cannot change channels using the guide.  When I press PVR on the remote the My Recordings screen comes up but no listings.  Contacted Bell Support and a ticket has been opened with the back office.  Tech will contact by phone to follow up.  Anyone ever had a call back from Bell tech support?

[DaveT]

Thought that too BUT all it does is send me to page to change update time 

[C-band]

Same thing for us. Have tried receiver reset which worked for a few minutes then same problem occurred. Cannot seem to trigger manual guide update by moving forward in guide as usual. Hopefully they are aware and working on this. 

[Gerbear]

• My 9400 Guide times are off by an hour. You can do a guide flush, helps for a bit but happens again. Plus I am still having issues with if you are on the guide and select a channel it takes you to the timer page pops up you have to manually exit the guide and select/enter the channel you want to watch

[Halladay]

I'm having same issue

[JoCo]

Same issue here. 9400 the guide is ahead by an hour.  Also have a 6131, but it is fine.  Only the 9400 has the issue. Tried resetting, unplugging and syncing it.  

[Sleepless]

Much appreciated. Cheers