Senior friendly TV remote

[senior]

When is BELL going to recognize the need for a senior friendly remote? The current model has both very small characters and buttons. It is very difficult to see numbers and manage buttons with arthritic fingers. Given the largest growing demographic is the senior population, providing a larger remote should definitely be a priority!

[BellDRock]

Hi there @senior,

Great question. Do you subscribe to Fibe TV or Satellite, and which receiver(s) models do you currently have?

[AlexS]

I actually saw ppl on other forums complaining ab Bell Remotes being too big after switching. I vaguely remember one of them switched from Shaw. Maybe u can consider using a tv box. They have smaller remote with few buttons, voice control and some with large buttons. U can also wait for reviews ab voice control of the new Fibe tv cloud dvr.

[senior]

FIBE TV receive VIP2282

[BellPatricia · Accepted solution]

Hi there @senior, thanks for letting us know. 🙂

While we do not carry a remote with larger buttons, our new Fibe TV Boxdoes have a Voice Assisted Remote

Let the Community know if you need anything else.

- Patricia 

[joben]

I just had my 96 year-old mother's services switched from satellite to FibeTV. The remote that came with  the VIP7802 receiver was the "voice remote" , at least that's what it's named on the "Bell Fibe TV Support" link emailed to me. On the Fibe TV remote link there were 4 other remotes listed along with the Voice remote, which was the sleekest, slimmest one. However she is not able to use the remote as it has no real buttons with some kind of relief (like she's used to), it's hard to read and she doesn't have the motor skills to allow her to press in the right place.

One of the other remotes the "Nova remote "is not as busy and looks more like the satellite remote she's been used to. All the Bell agents tell me I have no other option -that this is the only receiver she can have (why I don't know") and that the remote it came with is the only one compatible with her system. I was told that the Nova remote is not an option. There must be some option for elderly folks. Any help is appreciated

[AlexS]

Have you double-checked whether the Google Assistant actually work? Some of the users on this forum noticed this feature doesn’t work but some says it does.

If it works, theoretically she only needs to press one button and speak out the action she wanna do. If it doesn’t work, try say the same thing in another way.

[joben]

Thank you. The voice command works but tor various reasons my mother can't benefit from the voice feature

[PhilU]

My Fibe slim remote is very difficult to find the right button.  Especially in the dark.. usually how I watch tv.  And the voice commands not very accurate , doesn't usually get it right.  Wish list is for a better remote like magic lg with raised buttons. Too bad I can't pair it to my bell fibe reciever. 

[tomtom15]

I have the cloud PVR and slim "Voice Remote".  Voice commands do not work at all unless you unpair and repair the remote - then you have to stand within 3ft of your TV box and even then everything is laggy and only 50% accurate.  The feedback on the remote buttons is poor, everything is laggy and channels often get entered wrong.  There are no lights on the remote for viewing at night.  The Rogers remote and voice commands, or an Amazon Firestick remote and voice commands are far superior to what Bell offers.  My recommendation would be to use a Firestick with the Bell Fibe TV app, or just go with a different provider.  Bell needs to take a long hard look at what competitors offer and come up with a better product ASAP.

[AlexS]

I just got my new box installed on the 7th. Did you mean switching channels or something else doesn’t usually work?

[AlexS]

I have a 1080P Samsung tv made in the middle of 10s, the voice remote has no problem even if I have a Apple TV 4K box or a Bell streamer on standby connecting to the same TV. 
So the Alexia still works inside the Fibe TV App? I tried Siri it never works. For example, if I let it search a show within the app, it always shows the web results.

[Neohit]

Anyone here know or or is aware when the a remote with back lite buttons will be available?  
Also a proper voice command remote?

also a remote that will work with my receiver?

I had Rogers Iptv boxes and the remote had back lighting and voice commands and worked with my receiver, worked fairly well. 

hope this will be out soon 

[GaryNev]

Hi,

we just installed Bell Fibe TV for my mother in a long term care home. Does anyone know if the simple universal remotes work with Fibe? Rogers has a simple remote for seniors but Bell doesn’t appear to offer this. 
Thanks. Gary 

[AlexS]

Is Bell Streamer remote looks simple enough for her?