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08-03-2023 03:42 PM
I get notifications to upgrade my TV receiver to HD, but as far as I can tell my PVR is already a HD receiver. What to do?
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08-05-2023 03:28 PM
Hi there @Ursusont,
Welcome to the Bell Community, and thank you for your post.
If you already have your HD equipment installed then you can simply disregard the upgrade notice.
Have a nice day,
- Patricia
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08-06-2023 10:47 AM
Thanks! I also talked to an agent online who noted that an older receiver was still associated with my account. Apparently, it wasn't deleted when I received the HD receiver a few years ago. The agent deleted the older receiver so I shouldn't get any more notifications.
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08-05-2023 03:28 PM
Hi there @Ursusont,
Welcome to the Bell Community, and thank you for your post.
If you already have your HD equipment installed then you can simply disregard the upgrade notice.
Have a nice day,
- Patricia
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08-06-2023 10:47 AM
Thanks! I also talked to an agent online who noted that an older receiver was still associated with my account. Apparently, it wasn't deleted when I received the HD receiver a few years ago. The agent deleted the older receiver so I shouldn't get any more notifications.
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