Why is there no info included with Stingray music channels?

bliddycoat
Contributor

Just signed up for Bell Fibe TV. Disappointed in the skimpy information provided in the guide. (half of what is there is often cut off). Also shocked that Stingray TV displays no information?!  No artist, no title, nothing but black screen! For a music lover this is akin to an IT person working with dial-up.

I suggest reviewing Xfinity TV and duplicating their system. Terrific guide with year, cast, plot description, and even photos of cast and crew with even more information. The music guide also provides all this info about the artist. Including some interesting trivia about each.

0 21 10.3K
21 REPLIES 21

I was trying to find this also. I called support - this is not available on Bell Fib TV. You just get a black screen. Not great for Cogeco users who were used to this.

BUTLERLEE
Contributor

Before switching over to Bell fibe I had satellite service with Shaw, and they provided the on screen info for both artist and song being played. Don't understand that a company the size of Bell cannot figure this out😒

AlexS
Expert Contributor II

It's probably because there's no urge. Rogers and Shaw are expensive, especially when you have a standalone satellite TV service. With better Internet, that's how Bell stays competitive.

SSL
Bell Employee

How do I get the stingray music app on my Fibe tv so I can see music info

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

I believe Stingray music shows up in the Fibe TV app itself and not as a separate app. If you are using the Fibe streamer, Stingray is not available. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

Stingray Music app on Fibe TV

Press Apps on your remote control & scroll to Stingray Music. Scroll to Genre. Scroll and select a station.

I have included the following web link as an example only using a Bluetooth Slim remote control.

How to listen to music with the Stingray Music app on Fibe TV (bell.ca)

Enjoy.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.