Forum posts

Resolved! Erasing private login information to Netflix and Prime Video

I cannot find a way to remove Bell access to my login information for Netflix and Amazon Prime Video subscriptions that is recorded in my Bell account TV somehow.  It asked me for that 'automatic login' information at the first instance and all was g...

paul-222 by Contributor II
  • 303 Views
  • 2 replies
  • 2 likes

Resolved! Transferring 6141 PVR contents to Bell Fibe PVR

My neighbour just converted from Bell Satellite TV to Bell Fibe TV because it just became available.Initially the technician told him that the contents of his old PVR could be transferred to his new PVR.Ultimately the tech said it was not possible so...

Resolved! Control 5.1 volume on amp with bell tv slim remote

Hi all, this might be a long shot question… I got myself an older 5.1 amp, a denon AVR-1912.Im going cat cable into setup box -> hdmi into amp -> hdmi into TV, how can I control the amp volume with the slim Bell remote? Doing a remote search doesnt w...

FMenard6 by Contributor
  • 2910 Views
  • 7 replies
  • 2 likes

Resolved! VIP7802 - Closed Captions not working

I received the big upgrade today and now my CC no longer work.  I have gone into settings and made sure they were turned on.   I also pressed the OK key on my remote and made sure that they were on from there.  I went in and changed the settings for ...

Gmarmy by Regular Contributor
  • 2163 Views
  • 17 replies
  • 5 likes

Resolved! Service/install cancelled with no notification??

Last Wednesday I called Bell customer service and placed an order to have satellite tv installed today, March 7th. That was all fine and dandy. Today, I decided to call Bell to ask when the technician was estimated to arrive, and I was told that my s...

RubyLumi by Contributor
  • 574 Views
  • 1 replies
  • 2 likes

Resolved! Advanced Surround Sound issue with 4K channels

If sound is set to Advanced Surround Sound instead of Surround sound the 4k channels, Netflix or Amazon Prime have no sound. Works fine on all other content including YouTube. It has never worked. I use VIP 5662 connected to Samsung tv and use Denon ...

Tvfanatic by Contributor II
  • 2560 Views
  • 7 replies
  • 4 likes