"Funds not available" message when trying to rent On Demand?

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Bar74
Contributor

‎03-25-2025 11:24 PM - last edited on ‎03-26-2025 07:17 AM by

Why is this saying funds not available when I try to rent on demand???

 

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WelshTerrier
Community All-Star
Community All-Star

‎03-26-2025 05:47 AM - last edited on ‎03-26-2025 07:18 AM by

Good Day & Welcome to the Bell Community Forum.

Billing issues such as this, cannot be resolved on the Bell community forum. We do not have access to your account & equipment details on this website. In order to assist you further. We would need for you to provide us with some further details.

  1. Which TV Bell TV Service do you subscribe?
  2. How are you trying to access on demand rentals? Receiver, device such as tablet, mobile phone
  3. Are you using the Fibe TV App? Streamer, other device, etc.
  4. Do you have a credit limit?
  5. Have you locked out purchases in Parental controls? Rental locking

Please check out the following web link.

Using On Demand : About On Demand

For further assistance, please call 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎03-26-2025 05:47 AM - last edited on ‎03-26-2025 07:18 AM by

Good Day & Welcome to the Bell Community Forum.

Billing issues such as this, cannot be resolved on the Bell community forum. We do not have access to your account & equipment details on this website. In order to assist you further. We would need for you to provide us with some further details.

  1. Which TV Bell TV Service do you subscribe?
  2. How are you trying to access on demand rentals? Receiver, device such as tablet, mobile phone
  3. Are you using the Fibe TV App? Streamer, other device, etc.
  4. Do you have a credit limit?
  5. Have you locked out purchases in Parental controls? Rental locking

Please check out the following web link.

Using On Demand : About On Demand

For further assistance, please call 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.