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11-06-2022 10:16 PM - last edited on 11-07-2022 09:45 AM by BellPatricia
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11-09-2022 09:36 AM - edited 09-26-2024 11:27 AM
Hi there @Soleil. Welcome to the Bell Community.
Are you using Fibe TV or Satellite, and what type of TV receiver do you have?
For Fibe TV turn off Descriptive Video simply by clicking Menu on your remote > Settings > Accessibility > Descriptive Video > Off > Save.
If you have Satellite TV and are using a 9500 follow the steps below:
- Select Menu
- Settings (option 6)
- Accessibility Setup
- Enable / Disable
- While enabled, use Option button to turn on/off
Check out these steps if you are using a 9400 or older Satellite TV receiver:
- Push the Menu button
- Select Accessibility Setup (button 3)
- Use the Left arrow button to access the Activation menu
- Use the Up and Down arrows to move between Enable/Disable
- Push Select to Enable or Disable.
- After adjusting your settings use the cancel button of exit the on screen menu.
Let the Community know if you have any other questions.
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11-09-2022 09:36 AM - edited 09-26-2024 11:27 AM
Hi there @Soleil. Welcome to the Bell Community.
Are you using Fibe TV or Satellite, and what type of TV receiver do you have?
For Fibe TV turn off Descriptive Video simply by clicking Menu on your remote > Settings > Accessibility > Descriptive Video > Off > Save.
If you have Satellite TV and are using a 9500 follow the steps below:
- Select Menu
- Settings (option 6)
- Accessibility Setup
- Enable / Disable
- While enabled, use Option button to turn on/off
Check out these steps if you are using a 9400 or older Satellite TV receiver:
- Push the Menu button
- Select Accessibility Setup (button 3)
- Use the Left arrow button to access the Activation menu
- Use the Up and Down arrows to move between Enable/Disable
- Push Select to Enable or Disable.
- After adjusting your settings use the cancel button of exit the on screen menu.
Let the Community know if you have any other questions.
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07-03-2023 07:55 PM - last edited on 07-04-2023 07:27 AM by BellDRock
How can I turn on the closed captioning while watching Prime TV using the Bell remote even though when watching regular TV, I can easily turn on/off the closed captioning. If I use my Sony remote, the closed capitioning is easily set up. I tried to use Options on the Bell remote, which I would use while watching regular TV, but it doesn't come up while I was watching Prime.
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01-17-2024 10:37 PM
My pvr recording has a play by play - how do I turn this off (my closed caption is already disabled)… this is so frustrating
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05-04-2024 01:43 AM
I have satellite, receiver 9500. How do I turn off Dv (Descriptive Video).
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05-04-2024 05:36 AM
Good Day & Welcome to the Bell Community Forum
If you have Satellite TV check out How to change the closed captioning settings on your Bell Satellite TV receiver
Thank you for posting your question.
Take care.
