1 helpful reply
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Hi there @tru,
Welcome to the Bell Community 🙂
The Community needs a bit more information to best assist.
- Can you please share a photo of the error message?
- Are you using Fibe TV or the Fibe TV app, and which type of device/receiver do you have?
- When do you get the error message, during live TV or On Demand/recording?
- What type of connection are you using, wired/wireless?
We recommend rebooting your equipment, and check to ensure that all cords are secure and intact.
If you continue to get an error message you can also run Virtual repair
, it will check for issues that need to be fixed and help optimize your service.
Feel free to update the Community and let us know how everything is going.
- Patricia
Hi there @tru,
Welcome to the Bell Community 🙂
The Community needs a bit more information to best assist.
- Can you please share a photo of the error message?
- Are you using Fibe TV or the Fibe TV app, and which type of device/receiver do you have?
- When do you get the error message, during live TV or On Demand/recording?
- What type of connection are you using, wired/wireless?
We recommend rebooting your equipment, and check to ensure that all cords are secure and intact.
If you continue to get an error message you can also run Virtual repair, it will check for issues that need to be fixed and help optimize your service.
Feel free to update the Community and let us know how everything is going.
- Patricia
