Forum posts

Resolved! 2026 Price Increase

I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.

RobertB by Contributor
  • 12426 Views
  • 48 replies
  • 57 likes

Resolved! Bank payee for Bell account online banking

I got an email saying I used wrong account number to make my payment last month. Tried to insert new one bill 14 digit account number but bank says not enough numbers. So what do you look up to add bell one bill as a new payee with new account number...

Rayray by Contributor II
  • 76618 Views
  • 51 replies
  • 33 likes

Resolved! Refund owing

I recently discontinued my service. Today I got my bill showing a substantial credit. How do I collect this credit? Is a cheque issued by Bell? If so, how long should I have to wait?

faulds by Contributor
  • 35342 Views
  • 51 replies
  • 53 likes

Resolved! What does a CR on my bill mean?

What does "CR xx "on my bill denote? Does it mean that xx money is already present in my account and that I don't need to make any payment?   It is so confusing.

Viv1 by Contributor II
  • 34318 Views
  • 20 replies
  • 25 likes

Resolved! Account name and Authorized Users

My husband and I are both on the account both names both phones. Bell refuses to speak to me regarding the account without his permission. Same house same billing.    

Susan by Contributor
  • 21955 Views
  • 14 replies
  • 7 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by Contributor II
  • 17755 Views
  • 19 replies
  • 11 likes