Forum posts

Resolved! Refund owing

I recently discontinued my service. Today I got my bill showing a substantial credit. How do I collect this credit? Is a cheque issued by Bell? If so, how long should I have to wait?

faulds by • Contributor
  • 37184 Views
  • 53 replies
  • 55 likes

Resolved! 2026 Price Increase

I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.

RobertB by • Contributor
  • 17937 Views
  • 70 replies
  • 83 likes

Resolved! My account says i have no bill

On the my bell app it says there is no bill linked to my account and when I try to link my account it says my phone number doesn't exist. I recently changed my bill and while I set the date for it to change as october 22nd it said there was a problem...

Tartarek by • Contributor
  • 414 Views
  • 3 replies
  • 3 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by • Contributor II
  • 18567 Views
  • 17 replies
  • 13 likes

Resolved! How to split my one bill

My wife and I both have our cell-phones through Bell. I can expense my phone from my work but not my wifes so I need to submit a receipt showing my phone bill but not grouped with my wife's. Is there a way I can split my onebill so it can just show m...

Isaac by • Contributor
  • 1964 Views
  • 6 replies
  • 9 likes

Resolved! Bank payee for Bell account online banking

I got an email saying I used wrong account number to make my payment last month. Tried to insert new one bill 14 digit account number but bank says not enough numbers. So what do you look up to add bell one bill as a new payee with new account number...

Rayray by • Contributor II
  • 79338 Views
  • 51 replies
  • 33 likes

Resolved! What does a CR on my bill mean?

What does "CR xx "on my bill denote? Does it mean that xx money is already present in my account and that I don't need to make any payment?   It is so confusing.

Viv1 by • Contributor II
  • 35295 Views
  • 20 replies
  • 25 likes