Forum posts

Resolved! Refund owing

I recently discontinued my service. Today I got my bill showing a substantial credit. How do I collect this credit? Is a cheque issued by Bell? If so, how long should I have to wait?

faulds by Contributor
  • 29350 Views
  • 43 replies
  • 20 likes

Resolved! What does a CR on my bill mean?

What does "CR xx "on my bill denote? Does it mean that xx money is already present in my account and that I don't need to make any payment?   It is so confusing.

Viv1 by Contributor II
  • 30241 Views
  • 43 replies
  • 41 likes

Resolved! Download Bill History

How can I download my Bill History for the full year of 2020?  I cannot see any archive area online.    

David by Contributor
  • 16100 Views
  • 38 replies
  • 23 likes

Resolved! Account name and Authorized Users

My husband and I are both on the account both names both phones. Bell refuses to speak to me regarding the account without his permission. Same house same billing.    

Susan by Contributor
  • 19416 Views
  • 14 replies
  • 7 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by Contributor II
  • 16176 Views
  • 19 replies
  • 11 likes