Forum posts

Resolved! Unable to delete my old MyBell profile

Hi, When I try to delete my old MyBell profile that is not linked to any service, I get the following error:  Due to technical difficulties, we’re unable to delete your profile at this time. Thank you

Resolved! How to log out of MyBell profile

How to log off from My Bell to support privacy - it’s not obvious- never had trouble before. You could go to the menu on the home page to log off but now I can’t find it. This isn’t helpful when we are trying to maintain security  

PITA77 by Contributor III
  • 7093 Views
  • 13 replies
  • 18 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by Contributor II
  • 18146 Views
  • 19 replies
  • 11 likes

Resolved! Cannot login to MyBell app. Invalid Credentials.

The MY BELL APP won't let us long in. Just continues to say invalid credentials... even tried changing the password  Anyone have any idea on how to fix the problem. Can long on through the website. 

ODIN by Contributor
  • 7302 Views
  • 17 replies
  • 7 likes

Resolved! MyBell app constantly loading when I try to pay my bill

Your app has been stuck constantly loading whenever I try to pay my bill—and this has been happening for months! If my payment is late, this is why. As a telecom company, I’d expect a more reliable experience. Please fix this.

Jrees by Contributor
  • 512 Views
  • 1 replies
  • 1 likes