Forum posts

Resolved! MyBell app only shows a blue screen

My app is not loading - all I get is the blue screen. Is anyone else experiencing this? I tried reinstalling and that did nothing.

Jujubee by Contributor
  • 4020 Views
  • 24 replies
  • 17 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by Contributor II
  • 16161 Views
  • 19 replies
  • 11 likes

Resolved! MyBell Home page is blank

On the app my Home Screen and account is blank I can’t change my email or log out

Jg1 by Contributor
  • 630 Views
  • 1 replies
  • 2 likes

Resolved! Unable to pay invoice online

I was paying my bill using my Visa card without any problem from Dec 2021 - April 2022. Since May suddenly the Bell system does not like my card and tells me there is an error.  My card works for all other utilities except Bell. I contacted (via phon...

Kuki by Contributor
  • 8761 Views
  • 31 replies
  • 15 likes

Resolved! Cannot login to MyBell app. Invalid Credentials.

The MY BELL APP won't let us long in. Just continues to say invalid credentials... even tried changing the password  Anyone have any idea on how to fix the problem. Can long on through the website. 

ODIN by Contributor
  • 4527 Views
  • 17 replies
  • 7 likes

Resolved! MyBell app constantly loading when I try to pay my bill

Your app has been stuck constantly loading whenever I try to pay my bill—and this has been happening for months! If my payment is late, this is why. As a telecom company, I’d expect a more reliable experience. Please fix this.

Jrees by Contributor
  • 244 Views
  • 1 replies
  • 1 likes