Fibe to the home availability

[rustychev]

Wightman is installing fibre to the hiome in Orangeville, Bell has planned this for years but nothing has come forward. When  Bell going to provide this because the prices look good and the currently alternatives do not match    as far as speed or reliablity.

[Jonas in dover]

So, I had a tech sent to the area, and was informed that ill never be able to get speeds over 12 or so mbps despite bell having promised me at least 25. Who do I have to contact in order to convince bell to upgrade the infrastructure,  so that we customers can have a decent and solid connection? The current copper system will NEVER facilitate decent speeds, and i think a company worth billions should be able to offer at LEAST the type of speeds that they promise

[dks]

Thank you for your comment. As this is a user to user forum, we have no inside knowledge of Bell's plans for fibre expansion. Often fibre network expansion is dependent on other factors such as population density and expansion contracts through third parties. Are you on copper or is Wireless Home Internet available to you? 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question and raising your concern.

This is a peer-to-peer website. As such, we do not have access to this type of information. We are not privy to Bell's fibre design, engineering, placement & activation scheduling.

Bell does not post this type of rollout & placement information on this site. We can only provide you with the best available information at our disposal.

I wish there was something further I could do for you by offering up a solution, but there is no quick fix for me to suggest that will improve your speed.

Take care.

[Jonas in dover]

Im on a copper line which is apparently the best available to me at this time. Does anyone know the channels to go through in order to speak with the right people about this? All the people on the phone are able to do is send a tech and thats pretty much pointless, as the techs cant do anything

[Jonas in dover]

May not be a quick fix, but do you know who to contact about it, and how to reach them?

[dks]

Thank you for your question. There is no inside channel or place or person to contact at Bell about fibre installation. For competitive reasons, providers keep that information confidential. You may not get Bell fibre, either. There are any number of other providers who are laying fibre. In the community where I work it took a year from the time fibre (not Bell) was brought to the building until we could arrange an installation. It can be a very slow process. 

[dks]

While there is no "inside" contact at Bell, a list of current fibre expansion projects in Ontario funded under the province's Accelerated High-Speed Internet Program can be easily found by searching under that title and looking at the backgrounders. There are a number of providers, including Bell, who are participating in the project. The goal is to provide fibre internet to 266,000 unserved and underserved homes and businesses in 339 municipalities with a total cost of nearly $4 billion. I know from looking at the list of projects which are local to me that some are still in their final stages while others are completed. 

[aholtzma]

Our office is in a neighbourhood that currently has 8 Gbps fiber service, but our address comes up with only DSL available. My guess that this is the case is because the building has a 50+ pair UTP bundle coming in underground and is handled as a 'special case'. Who do I talk to at Bell to get on the fiber train? Business sales is clueless, if the database says no, you need to wait until the end of time for Bell to come knocking (spoiler, they won't).

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question and raising your concern.

This is a peer-to-peer website. As such, we do not have access to this type of information. We are not privy to Bell's fibre design, engineering, placement & activation scheduling.

Bell does not post this type of rollout & placement information on this site. We can only provide you with the best available information at our disposal.

I wish there was something further I could do for you by offering up a solution, but there is no quick fix for me to suggest that will improve your speed.

You can enter this web link into any web browser. Do not log in to MyBell!

Pure fibre Internet | Bell Canada

Internet services vary by location. Scroll down the page to: enter your address to see services available to you.

Take care.

[aholtzma]

This isn't a rollout issue, the entire neighbourhood has 8 Gbit available, except for our one building. Bell isn't coming back without a work order. I'm trying to figure out who to call to take my money. Somebody must know the division in Bell that handles this. 

[aholtzma]

If there is a Bell tech out there, we will pay you to come out and do a site survey to tell us our options.

[dks]

Unfortunately there is no one, no magic door, no way to access what you want. The Forum has no leverage, no connection and no magic wand to make fibre appear. I wish it were different, but it is the way it is. Bell tells us nothing of their plans for fibre rollout. 

[BellNick]

Hi @aholtzma 
Thank you for your post and welcome to the Community.
Generally in a scenario such as this, if your building is the only building within the area that has not been upgraded to our FTTH network it is because the building itself has not been upgraded. This is not a type of request which the residents can request through Bell, as normally all units within the building would be upgraded, not just specific one's.  We'd recommend reaching out to your building owner / property manager as they would need to reach out to their Bell contact to inquire about having the work done.

[fiberless13]

so bell ran fiber from one side of my town to the other. 3 house down on same street, guy has fibre and the guy beside him and behind him. the houses right behind me have fibre. i can get 50Mb wireless, 25MB, wireless or 10Mb copper wire. WHY? i have been waiting for years for them to bring it 3 houses further. To top it all off a different company ran fiber down the other side of the street and i cant get them either. i want my fiber back(had it when i lived in the city). bell gets a lot of hate but for me, your the only choice. i'll have to live with cable internet and well the download is acceptable the upload is not. i don't expect an answer cause this is a community form i did need to vent to bell some how, even if they never reply.

[Patrick 1]

I live in Kitchener and have been waiting for Fibe TV for the last 10yrs. I was promised fibe in 5yrs. I noticed you are working on Westforest installing the fibe. Does this mean that you are coming to hook up Westmeadow and Please advise as my patience is wearing thin.