Webmail panel size issues - cannot see the complete email panel

[CanadaNorth]

Some time ago when the webmail app was updated there was a problem with the panel size.  I had to scroll right to access the settings.

This problem is back for me.  No matter what I change on my laptop, I cannot see the complete email panel.  Is there a fix for this now.  Last time it was indicated that the techs had to make account changes.  I have about 6 email addresses within my webmail account.  

[WelshTerrier · Accepted solution]

Good Day & Welcome.

Thank you for posting your question. Can you please provide us with further information & specific details? I have verified your issue on three different browsers, & I am unable to recreate the issue you are experiencing.

• How are you accessing your Bell email account? E.g. Edge, Safari, Google, etc.
• You mentioned that you are experiencing this issue on your laptop. Have you tried accessing your webmail using a different computer, device or web browser to see if you can replicate this issue?
• Which operating system are you using? Microsoft Windows 10 or 11, MAC OS, Linux, etc.
• I can only assume that you are using your browser to compose your emails. Have you checked your browser settings?

You can resize the compose & every other Bell webmail window if you adjust your browser window size when it opens up. E.g. Maximize, Restore size or resize the browser manually. These are windows within a window.

If you use the minimize button in the web mail it closes the compose screen. To go full screen, you need to adjust your browser window....... not the webmail window.

• Have you made any recent changes to your screen resolution and / or text sizes in your operating system or from within your browser?
• Have you made any changes to your webmail View settings > Preview pane? E.g. Vertical, Horizontal & List.

Let us know if we can be of further help.

Take care.