Transferring to a physical SIM Card
Did you get a new Bell SIM card to replace a lost, stolen or defective one? It’s easy to transfer your Bell Mobility service to the new card in MyBell.
You’ll need the 20-digit number printed on the SIM card, then:
- Update your SIM card number in MyBell
. - Put the new SIM card in your phone.
That’s it!
Transferring to an eSIM
You can also transfer your service to a new eSIM (embedded SIM) without needing a physical card. You can do this easily through MyBell.
- Go to the update SIM card page in MyBell and log in.
- Follow the onscreen instructions.
- When prompted, enter your phone's IMEI2 number for an eSIM transfer.
- Follow the final prompts on your device to set up and activate your new eSIM.
Frequently Asked Questions
- What is an eSIM?
- An eSIM (embedded SIM) is a digital SIM that allows you to activate a mobile plan from a carrier without having to use a physical SIM card. It is built directly into your device.
- How do I find my phone's IMEI2 number?
- You can usually find your IMEI2 number by dialing *#06# on your phone, or by looking in your phone's 'About' or 'Status' settings. The IMEI2 is specifically for the second SIM slot, which is used by the eSIM.
- Will transferring my service to a new SIM or eSIM affect my phone number or plan?
- No. This process only moves your existing service, including your phone number and current plan, to a new SIM or eSIM. Nothing about your plan or number will change.
