Global 365 Travel Pass vs Roam Better priority

Gvra
Contributor

I am currently enrolled in Roam Better, on my upcoming trip next month, i am also keen on buying this Global 365 Pass. My question is which one will take precedence if they are both functional on my Int’t destination? Will i still get charged $16 daily even if i had the Global 365 pass?

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3 helpful replies

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

You will not be charged the $16.00 / day international roaming fee if you have the Global 365-day Travel Pass.

The Global 365-day Travel Pass, valid in Roam Better destinationsOpens in a new tab or window, provides you with unlimited talk and text to Canada and within your destination, plus access to your data while roaming. The pass is immediately activated once you add it to your account, and it expires 365 days later at 11:59 p.m. (ET).

The pass is a non-refundable, prepaid pass and you won't be billed any daily roaming charges when travelling. 

Travel Passes will take priority over Roam Better if you activate it while already enrolled in a Roam Better daily plan.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Good morning, @Nak. Welcome to the Bell Community, and thanks for reaching out.

There is no consecutive day limit in regards to the Global 365 Travel Pass; it will function as intended for that period of 1 year and will take precedent over Roam Better. The only caveat would be for countries (such as Somalia and Syria at the time of this post) that roaming is not supported, or while on a flight or a cruise ship. In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Let us know if you have any further questions. Best wishes.

View reply in original post

Good Day & Welcome.

There is no need for you to use airplane mode when travelling to anyone of the 230 destinations worldwide that the Bell Global 365-day Travel Pass can be used in. It can be used in all countries that have access to Bell's Roam Better.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

15 REPLIES 15

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

You will not be charged the $16.00 / day international roaming fee if you have the Global 365-day Travel Pass.

The Global 365-day Travel Pass, valid in Roam Better destinationsOpens in a new tab or window, provides you with unlimited talk and text to Canada and within your destination, plus access to your data while roaming. The pass is immediately activated once you add it to your account, and it expires 365 days later at 11:59 p.m. (ET).

The pass is a non-refundable, prepaid pass and you won't be billed any daily roaming charges when travelling. 

Travel Passes will take priority over Roam Better if you activate it while already enrolled in a Roam Better daily plan.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Thank you for the helpful response 

I am planning to travel several weeks at a time. Is there a limit to the usage?  Ex. Use it for 14 days in Japan then it is blocked and regular Roam Like Home kicks in until you return to Canada. If so, what is the consecutive day limit?  How does that day limit reset?  Thank you 

Good morning, @Nak. Welcome to the Bell Community, and thanks for reaching out.

There is no consecutive day limit in regards to the Global 365 Travel Pass; it will function as intended for that period of 1 year and will take precedent over Roam Better. The only caveat would be for countries (such as Somalia and Syria at the time of this post) that roaming is not supported, or while on a flight or a cruise ship. In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Let us know if you have any further questions. Best wishes.

Sigli
Contributor

what if I visit  3 countries ( eligible countries   ), is this covered by the  new  365 plan Or will i be charged  one plan for each country i visit  in my travel. 

WelshTerrier
Community All-Star
Community All-Star

Good Day.

The Bell Global 365-day Travel Pass is a one-time charge and can be used in all eligible countries. You are not charged an additional fee for visiting other eligible countries during the 365-day.

It is a prepaid, non-refundable pass that provides unlimited talk and text to Canada and within your destination, plus data usage for 365 days in countries not covered by the Roam Better daily plan. It activates immediately upon purchase and is a cost-effective way to manage roaming charges for extended travel in less common international destinations.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

DoktorMabuse
Contributor

We have purchased 365 Travel Passes - do I just need to turn off airplane mode once landed to start using the service?

Good Day & Welcome.

There is no need for you to use airplane mode when travelling to anyone of the 230 destinations worldwide that the Bell Global 365-day Travel Pass can be used in. It can be used in all countries that have access to Bell's Roam Better.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Tkl
Contributor

We currently have the Global 365-day Travel Pass and have had it since Aug/25 but it will expire before our trip to UK and Europe that starts in Aug/26. I do not see the option to renew it on the MyBell account. Is it still available ?

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome

The Global 365-day Travel Pass is an exclusive, limited-time offer. You cannot extend the Global 365 Travel Pass. The Global 365 Travel Pass expires 365 days later at 11:59 p.m. (ET) after it has been activated.

Once your Global 365 Travel Pass expires, your only other option will be to add another type of Travel Pass:

  • International 14-day or International 30-day

Coverage Map & Travel Options | Bell Mobility | Bell Canada

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

If I'm on a flight or cruise ship while having Global 365 Travel Pass, how do I know if I'm not using pay per use rate. How to prevent the phone kick into satellite system.

Good Day & Welcome.

Thank you for posting your question.

Phones do not generally connect to cellular networks automatically on airplanes. You must turn on airplane mode manually, or your phone will continuously search for distant ground cell towers, which drains your battery and can disrupt ground-based cellular.

If you do not put your phone on airplane mode while on an airplane or on a cruise ship, your phone may automatically connect to a satellite cellular network.

Your safest method to avoid unnecessary airplane and cruise ship charges, is to power your device off & remove your SIM. You will still be able to manually use Wi-Fi & Bluetooth on your device. Once you have arrived in your Global 365 Travel Pass destination, simply reinstall your SIM.

Enjoy your trip.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hi WELSH.  How do I register for the 365 Travel pass

 

 

No it will not! and lots of luck getting a second round! its only offered to new customers once then its back to the 16 bucks a day thing, and remember you so much as use the phone, say for a map, wham 16 bucks, Buy a local sim and get a second number or use what's app.