Channel feed alternating between CNBC World & CNBC US

Skye
Contributor III

The feed is alternating between CNBC World and CNBC US.  This morning it was CNBC World (not Good) eventually it was changed to CNBC US (good).  It has now reverted back to CNBC World (Not Good).  

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Lounge lizard
Contributor

This same issue is occurring again today. 

Skye
Contributor III

It's Dr King Day in the land of the brave so no Live CNBC to-day.  

P.S. Olympics are coming read more CNBC feed problems 🙂

dks
Community All-Star
Community All-Star

Thanks for your post. Unfortunately Bell has no control over the feed. You are best to contact CNBC directly. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Good morning @Lounge lizard & @Skye 

Thank you for your post!

The CNBC channel feed has now been restored to regular programming. 

Please reach out if you need anything else.

@BellPatricia 

I pay Bell, not CNBC and this is especially true because when the issue doesn't occur with Rogers. CNBC is not going to respond to some Bell subscriber from Canada about the incorrect feed. It is up to Bell to sort out the material they broadcast with the source.

For days like today where it is a regulatory holiday in the USA and the US stockmarkets are closed, it is expected that they will broadcast CNBC world content.

A full day of Millenial Money to boot! Just what everyone wants in their stockings!

Completely agree. Bell needs to be responsible for broadcasting the correct signal and sorting out issues with their provider(s). Also skeptical about the repeated statement that this is a CNBC problem and not a Bell problem. I'd be interested in reading the reddit discussions referenced above if anyone has links...

dks
Community All-Star
Community All-Star

Thanks for your thoughts. Bell receives the CNBC signal from a third party, who receives the signal from CNBC. It appears the issue occurs between CNBC and the intermediate provider. Reddit comments support the idea that the issue is with the intermediate provider, not Bell. A quick Reddit search will find comments as recent as two months ago and older. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.