Unable to login to the Sportsnet Now app with MyBell credentials

[HBillyJr]

Unable to Login to the Sportsnet Now App with TV Provider option as I have in the past using my Bell credentials?

Error messages.

[Sparkeh]

Attempts to sign in to sportsnet through service provider givez the message " bad request"

[BellPatricia · Accepted solution]

Hey there @HBillyJr & @Sparkeh 

Thank you both for reaching out to the Bell community. 

What type of device(s) are you using? Do you still have access to Sportsnet on your TV receiver?

@HBillyJr are you also getting a "bad request" error message? 

There are a few different things you can do to try and resolve this.

• Ensure you are still subscribed to Sportsnet in your MyBell profile.
• Restart your device and your internet connection.
• Uninstall/reinstall the app.
• Test on a different device.

Let us know if you have any more trouble after that.

@BellPatricia 

[AjEdmo]

Hi there. I am having the same issue.  When trying to log in to Sportsnet using my bell tv credentials I can’t get past the loading screen. This used to work quickly without fail every time. It’s only the Sportsnet app. The log in process for TSN and Crave work with no issue.  Using iPhone 16 pro max.  Same issue on my web browser using Microsoft edge. 

please help.  
thank you.  

[WelshTerrier · Accepted solution]

Good Day & Welcome to the bell Community Forum.

@AjEdmo  Can you please share some further information with us?  Are you able to access Sportsnet on your TV receiver? Are using accessing Sportsnet from at home or from another location? Are you using a VPN?

There are a few different things you can do to try and resolve this:

1. Verify your device iOS / OS and apps are up to date.
2. Clear your cache, cookies & history on each of your devices or computer.
3. Uninstall/reinstall the app.
4. Ensure you are still subscribed to Sportsnet in your MyBell profile.
5. Restart your device and your internet connection.
6. Test on a different device.
7. Confirm your Bell login: Username & password.
8. Check that you have an active subscription on MyBell that includes Sportsnet.

Let us know if you require additional assistance.

Take care.

[Wakka197]

Did you log in . Casue I know I can on my iPhone . But if you have Apple TV . It works for awhile and then logs out and it showing it loading app . But it working for now .  I’m happy it working .

[AjEdmo]

Yes. Sportsnet works on the satellite receiver without issue. I am attempting to access from my home and on my phone.  I am subscribed to the channel.  As I mentioned the sign in for TSN works no problem it’s only with Sportsnet. 

Once you submit your credentials, you are taken to a white screen with the orange loading bar.  You cannot get further than this screen.  When you try with the web browser, you get routed to a black screen 

[BellPatricia]

Good day @AjEdmo 

Thank you for reaching out to the Bell community 🙂

We are happy to help. I have sent you a private message in order to get more info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[ericelam]

I am getting this same issue trying to login with my Bell credentials to watch Sportsnet: 

- Web (using Chrome)

- Android Sportsnet app

- Google TV Sportsnet app

Error in console:

GET fedportal.ges.bell.ca/affwebservices/public/saml2sso?RelayState=2be 5Sa1roT6Pm9rKPXUUUftm3Mmu44wBlibdKOvjvLZeiFGDOjv0%2FbSbh%2BxLn33H6Cg%3D%3D net::ERR_HTTP_RESPONSE_CODE_FAILURE 404 (404)

[Speedbird]

I also am having the same issue when trying to watch Sportsnet.

I also tried to see if it was just Sportsnet by logging into Global with my Bell credentials and am getting the fedportal.ges.bell.ca page not found error.

[BellNick]

Hi @ericelam @Speedbird 
Thank you for your post's and welcome to the Community.
We wanted to check in to see if you are still experiencing issues with logging into Sportsnet with your Bell credentials? If so, have you attempted any troubleshooting steps?
Looking forward to hearing back.

[Speedbird]

Hi @BellNick,

Yes I am still having the issue. I have done multiple troubleshooting steps. I have uninstalled and reinstalled the app on multiple devices. And I have also tried on my PC with different browsers. It is a Bell authentication error. Because after entering my login credentials the next page does not load and the following error is shown:

This fedportal.ges.bell.ca page can’t be found

No web page was found for the web address:" https://fedportal.ges.bell.ca/affwebservices/"  

[TenMinutes]

I'm experiencing the issue too. I can't login to Sportsnet.ca on my browser using my Bell.ca credentials. I've tried with multiple browsers, in incognito mode and not, with all extensions disabled and not and... getting the "This fedportal.ges.bell.ca page can’t be found" error as well. 

Any idea when this will be fixed?

[WelshTerrier]

Good Day.

I have reconfirmed this morning that there are no issues with accessing: https://watch.sportsnet.ca/

Please tell us more. How are you signing into Sportsnet? Verify your OS and app is up to date & restart your device. 

You can login to the Sportsnet app & on the web with your Bell credentials providing you have access to the Sportsnet channels as part of your Bell TV subscription.

To login to the Sportsnet:

1. Open up the app or web page: Sportsnet
2. Go to & Select > Sign In.
3. Select > TV Provider Sign In.
4. Select > Bell. 
5. Enter your MyBell username and Password. Select > Login
6. You will now be presented with a Success! Login confirmation. Select > Ok.

If you are experiencing issues accessing Sportsnet with your browser:

1. Verify your Bell account Username & password.
2. Clear your browser cache, cookies and password settings & try once again.

Take care.

[TenMinutes]

Thanks, but there is an issue and it's been ongoing for at least a week or so.

I've tried logging in on the most recent version of Brave, Chrome, Edge and Firefox, and get the same error message each time with every browser, cache cleared or not.